Director of Family Services (JR 966)

Location: Los Angeles, California, United States
Date Posted: 09-02-2018
JOB ID: 966
Full Time
Salary: DOE

The Director of Family Services functions as the lead for all of PATH’s family services. The Director is responsible for coordinating the existing methods of combating poverty and homelessness among families with children as well as looking for new opportunities to enhance PATH’s approach to assisting families in need. This position is responsible for overall administrative and management functions of the programs, daily operation of services, supervision and training of staff. The Director also functions as a liaison with funders, local city governments, law enforcement, and the surrounding community.


The following reflects management’s definition of essential functions for this job but does not restrict tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
  • Program Management & Oversight- Provide oversight of all program contracts to ensure successful implementation, coordination of services, achievement of program performance measures, and evaluation of services provided. Ensure that programs and projects are in compliance with contracts, partnership agreements, and all other funding requirements, program goals, and stakeholder expectations. Operate as the primary contact person for all program matters. This includes program monitoring by funders, responding to specific program inquires from outside partners, and working with the Finance and Compliance department to monitor program budgets.
  • Staff Support/Development- Provide direct supervision to all staff managing the programs. Plan and schedule on-going workload assignments; set and adjust work to be accomplished by staff; adjust program and project priorities in consultation with Innovations Department leadership; prepare schedules for work completion. Conduct weekly supervision meetings with staff; provide regular and appropriate feedback including training, opportunities for professional growth, verbal and written improvement plans when needed, and regular evaluations.
  • Program Outreach – Network with and provide education to local agencies, coalitions, community stakeholders, chambers of commerce, business improvement districts, neighborhood councils, law enforcement, local government, residents, etc.
  • Reports/Contracts and Compliance - Review and authorize all program and contract reports prior to submission. Evaluate program manager reports to assemble full department reports. Review and explain contract scope and services to staff. Submit regular monthly report. Perform periodic internal audits. Attend all monitoring site visits.


  • Supervisory experience in homeless services or related social services field with strong skills in staff supervision, program development, and development and implementation of policies and procedures
  • Extensive experience working with program funders
  • Experience analyzing program procedures and practices to identify barriers and impediments to achieving goals and making recommendations for improvement
  • Knowledge of program management, experience preparing and monitoring program budgets
  • Strong organizational and effective time management and communication skills, including speaking, listening, and writing
  • Strong ability to effectively resolve and cope with immediate crisis situations
  • Proven efficacy both in an independent and team-oriented setting
  • Strong ability to represent the interests of the agency, interact effectively with a diverse group, and be at ease building successful collaborations with program participants, staff, and stake holders

Required Qualifications

  • Employment Eligibility Verification
  • Reliable transportation, valid driver’s license and current insurance
  • CPR certification
  • Updated tuberculosis test
  • Successful completion of background screening
  • Ability to work flexible hours which may include evenings or weekends
  • Driving is an essential function of this position
  • Must have Valid CA Driver's License
  • Must provide proof of insurance coverage
  • Must be able to qualify for PATH insurance coverage
Work Environment
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.
PATH (People Assisting The Homeless) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

How to apply Please visit the Path Career Site to apply online. Search for Job #966 to submit your application. A resume is required
this job portal is powered by CATS