Case Manager, Navigator III (JR 952) Medi-Cal Experience

Location: San Jose, California, United States
Date Posted: 08-26-2018
JOB ID: 952
Full Time
Wage: $21.64/hr - $24.04/hr (DOE)

 
Summary:

This position will provide housing and support services to chronically homeless individuals residing in the City of San Jose. Working as part of a multi-disciplinary ACT team, this position is responsible for providing field-based, outreach, case management, mental health services, and housing location and retention services to clients enrolled in the program. Services will be strengths based, focused on reducing barriers to housing stability, community integration, and overall wellness. Services will be individualized, client centered, and designed to meet medical necessity. This position will be stationed at PATH San Jose office, but work predominately in the field, providing services in clients’ homes, shelters, on the streets, in health facilities, or wherever clients are residing throughout the City of San Jose.
 

Responsibilities:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
 

Supportive Services

  • Provides field case management services in the areas of, but not limited to: street outreach, case management, mental health services, housing location and stabilization, independent living skills, community integration, employment linkage, benefits establishment, linkage to community providers for substance abuse, primary health care, and all other services needed to assist clients in reaching their treatment goals
  • Attend clinical, administrative, and case conferencing meetings as dictated by the program supervisor
  • Provide strengths-based case management and service coordination services designed to assist clients in obtaining and maintaining stable housing
  • Coordinate recovery-focused and community integration activities designed to build self-sufficiency skills, stabilize clients in housing and promote overall health and wellness
  • Develop individualized treatment plans in collaboration with client addressing short term and long- term goals
  • Provide on-going case management to assess progress and ensure treatment plan outcomes are met or changed as needed
  • Conduct crisis and risk assessments in consultation with supervisor
  • Provide crisis intervention services focused on enhancing the clients’ ability to independently problem solve, use effective coping skills, and manage own care
  • Use evidence-based practices in service delivery such as intensive case management, Motivational Interviewing, Harm Reduction, Critical Time Intervention and Housing First practices​


Documentation
 
  • Complete intake, assessment, treatment plans in coordination with client and within the documentation standards set forth by Medi-Cal and PATH
  • Maintain documentation standards as set forth by Medi-Cal and PATH policies, including maintaining compliance with HIPAA policies and practices
  • Complete progress notes on every face to face/ telephone contact with client or collateral contact by the next business day
  • Enter all data on time and correctly to support program evaluation and outcomes tracking
  • Ensure proper and timely documentation of services including written case notes using the GIRP formats and billing services to Medi-Cal
 
 
Qualifications
 
  • Maintain and execute confidential information according to HIPAA standards
  • Experience working in homeless services, mental health, substance use/co-occurring disorder, or with vulnerable populations providing intensive case management services preferred
  • Substance abuse certification a plus
  • Permanent supportive housing experience preferred
  • Flexible work schedule to include some evenings and/or weekends as needed
  • HMIS experience and/or Medi-Cal documentation experience preferred
  • Use a non-judgmental, respectful approach working with individuals who present for services with urgent multiple case management and health needs
  • Ability to work independently and within a team environment and exercise mature judgment
  • Ability to provide community and in-home based services on a regular basis
  • Strong communication skills
  • Highly motivated self- starter with the ability to coordinate multiple projects simultaneously in a high- pressure environment
 

Required Qualifications

  • BA level with 3-5 years of experience working with vulnerable populations, mental health, PSH or in ACT or homeless services
  • Employment Eligibility Verification
  • Reliable transportation
  • Updated tuberculosis test
  • Successful completion of background screening
  • CPR/First Aid training
  • Driving is an essential function of this position
    • Must have Valid CA Driver's License
    • Must provide proof of insurance coverage
    • Must be able to qualify for PATH insurance coverage 

Work Environment 

The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.
 
EEO
PATH (People Assisting The Homeless) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 

How to apply Please visit the Path Career Site to apply online. Search for Job #952 to submit your application. A resume is required
 
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