Community Engagement Specialist (JR 810)

Location: Long Beach, California
Date Posted: 04-28-2018
JOB ID: 810
Full Time
Wage: $25.00/hr - $28.85/hr
 

Summary:

The Community Engagement Specialist will be responsible for engaging city staff, elected officials, service providers, faith groups, system partners, landlords, and other community stakeholders to address issues related to homelessness in the South Bay and Southeast Los Angeles regions. This position will work in close conjunction with Community Engagement Specialists at our partner agencies in the region to ensure consistent messaging throughout the region. This position is directly responsible for regular engagement with the appointed liaisons of cities and community providers and for putting on SPA wide events for community partners as a part of the newly formed Community Engagement Steering Committee. This position is expected to provide a level of expertise, guidance, and consultation for the department in the area of community relationships, partnerships, and organization.
 

Responsibilities:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Staff Support & Development

  • Build relationships and collaborate with community substance abuse, mental health, primary care, law enforcement, fire department, city staff, and other providers to ensure seamless referral and services from street outreach to longer-term services.
  • Provide on-going information, referrals, linkages, and advocacy for all other identified needs.
  • Creatively use and develop community resources to broker and link clients to services.
  • Provide a high quality customer service environment for all clients, community stakeholders, city staff, and other collaborators.
  • Participate in staff meetings and training as assigned by your supervisor.
 

Program Management & Oversight

  • Maintain documentation standards as set forth by the program contract and PATH policies to successfully document the progress of our community engagement efforts.
  • Ensure that all community engagement data is accurately entered into the required documentation system.
  • Responsible for generating monthly, quarterly, annual and ad-hoc reports for submission to management and funders in a timely manner.
  • Responsible for monitoring community engagement outcomes and informing program director of any needs or changes that may be necessary.
  • Operate as the primary contact person for all community engagement matters and keeping the supervisor informed of requests. This includes program monitoring by funders, responding to specific program inquiries from management and other community stakeholders.
  • Maintain and execute confidential information according to HIPAA standards.
 

Program Outreach

  • Educate, network, and represent programs to local agencies, coalitions, community stakeholders, landlords, faith communities, chambers of commerce, business improvement districts, neighborhood councils, law enforcement, City and County government, residents, etc.
  • Sit on a Community Engagement Steering Committee with members from other homeless service providers to set engagement strategies and put on SPA wide engagement events.
  • Present in front of groups of diverse stakeholders, and tailor presentations to diverse audiences to ensure presentation content is appropriate and reaches audience
 

Qualifications

  • 2-4 years’ experience in community engagement and organizing
  • Strong computer skills including command of Word, Excel, HMIS, and any other database software(s) used to track work outputs.
  • Knowledge of and ability to clearly explain field-based PATH philosophy of service, including the Housing First, Critical Time Intervention, Harm Reduction, and Motivational Interviewing strategies.
  • Excellent verbal and written communication skills.
  • Experience working with city and county staff, elected officials, faith communities, landlords and other community stakeholders
  • Experience facilitating meetings and discussions about homelessness with diverse groups, and ability/ comfort presenting to large groups of people
  • Strong organizational, planning, and time management skills.
  • Excellent interpersonal skills, ability to work in a variety of settings with culturally-diverse persons and communities with the ability to be culturally sensitive and appropriate.
  • Strong ability to effectively resolve and cope with immediate conflict and/or crisis situations.
  • Excellent leadership skills with a hands-on, lead-by-example work style.
  • Knowledge of community resources.
  • Flexible work schedule to include some evenings and/or weekends as needed.
  • Ability to provide PATH after hours telephone coverage on a rotating basis as needed.
  • Must possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs.
  • Strong public speaking and presentation skills.
  • Ability to facilitate meetings with key community stakeholders and other service providers.
  • Ability to work independently and within a team environment and exercise mature judgment.
  • Highly motivated self-starter with the ability to coordinate multiple projects/ tasks simultaneously in a high-pressure environment.
  • Maintains regular, consistent attendance.
 

Required Qualifications

  • Employment eligibility verification
  • Tuberculosis test
  • Successful completion of background screening & drug test
  • Able to obtain First Aid/CPR certification, as provided by PATH
  •  Driving is an essential function of this position
    • Must have Valid CA Driver's License
    • Must provide proof of insurance coverage
    • Must be able to qualify for PATH insurance coverage
 
Work Environment
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity,

EEO
PATH (People Assisting The Homeless) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

How to apply Please visit the Path Career Site to apply online. Search for Job #810 to submit your application. A resume is required
 
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