JOB ID: 1357
Full Time
Wage: DOE

The Case Manager position is the heart of our work at PATH. The Clinical Case Manager will work in an interim housing setting (low-barrier, high tolerance) to provide case management and therapeutic services for guests experiencing homelessness and have a variety of complex health, functional, and social needs. These individuals may be exiting from hospitals, emergency rooms, and other health care settings. Interim housing guests are referred to as “guests” and provided with a home-like environment coupled with support and case management services to develop a plan to transition back into the community. The Clinical Case Manager will collaborate with other departments internal and external to PATH as new guests are admitted into Interim Housing. The Clinical Case Manager will assist these guests in breaking the cycle of homelessness by establishing and pursuing a permanent housing plan and accessing and maintaining necessary support services in the community. The Clinical Case Manager will assist guests with building skills, reducing mental health and functional barriers to obtaining and maintain housing, and strengthening community social service linkages necessary for the guest to fully integrate into the community once they leave interim housing. Will also provide individual and group therapy services to guests. Based on education and experience, this position may require individual to provide support and mentorship to team regarding psychosocial assessments and other documentation. May also require using MSW or ACSW certification to assist in signing documentation for guests enrolled in program.

PATH is a $50M+ non-profit provider of shelter and supportive services for the homeless with locations throughout Southern California, Santa Barbara, and San Jose, primarily serving veterans, families, and the chronically homeless. Funding comes from government agencies, foundations, and individuals, and we currently have over 100 grants from over 30 funders. PATH Ventures (PV) is a non-profit developer of permanent supportive housing with projects located throughout Southern California. PV possesses an ownership interest via limited partnerships in over a dozen residential communities plus several projects in active predevelopment.

Make a Difference through Action The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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Make a Difference through Action (continued)

Facilitate psychosocial rehabilitation groups for guests as required
Process and accept referrals from funders
Meet with assigned guests a minimum of 1x/week to support with progression towards goals identified by guest in their ISP
Conduct intake and individualized needs assessment for all guests and assist team by collaborating with guests to develop Individualized Service Plans (ISP) that address barriers to obtaining services, housing, and appropriate health care needs
Conduct a full VI-SPDAT (Vulnerability Index- Service Prioritization Decisions Assistance Tool) at admission for all new guests to aid in the Individual Service Plan (ISP) development
Conduct and complete all new guest intakes and enter information into HMIS in a timely fashion
Provide ongoing case management support with benefits establishment (GR, SSI, TANF, Veterans pension, etc.), obtaining ID, birth certificate, social security cards, provide employment linkages and assistance, housing referrals and health related assistance as identified on the ISP
Provide referrals and linkages to primary and behavioral health services and other supportive services
Collaborate with referring organizations to coordinate guests’ care and ensure guests receive the services and support they need to achieve and maintain health, mental health, and housing stability
Assist with housing applications, complete supportive and subsidized housing paperwork, survey rental market for affordable housing
Assist and educate guests as needed about care and safety regarding their animals
Advocate with prospective landlords, and identify appropriate permanent housing options for guests
Provide ongoing information, referrals, linkages, and advocacy for all other identified needs.
Provide linkage, referrals, and case management support to interim guests
Use and develop community resources to broker and link guests to services
Provide all guests with a home-like environment for the duration of their stay in PATH Interim Housing
Collaborate with the case management and operations teams to ensure that the facility is clean and safe
Ensure that guests meals are served at the established times and support kitchen staff as required
Assist all volunteers by providing all necessary supports to ensure that they have a valuable experience
Promote and follow interim housing established values, guidelines and rules
Participate in staff meetings and assigned trainings

Documentation

Maintain documentation standards as set forth by the program contract and PATH policies, including maintaining compliance with HIPAA policies and practices
Complete progress notes on every face to face/ telephone contact with guest or collateral contact by the next business day at 5pm
Complete intake in coordination with guest and within the documentation standards set forth by the program contract and PATH

What You Bring

Maintain and execute confidential information according to HIPAA standards
Demonstrated knowledge and or experience with case management techniques, including critical time intervention, harm reduction strategies, crisis intervention techniques and motivational interviewing
Flexible work schedule to include some evenings and/or weekends as needed
HMIS experience preferred
Possesses a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
Ability to work independently and within a team environment and exercise mature judgment
Ability to provide community and in-home based services on a regular basis
Strong written and verbal communication skills
Highly motivated self- starter with the ability to coordinate multiple projects/ tasks simultaneously in a high-pressure environment

Mandatory Requirements

Employment eligibility verification
Valid driver’s license and auto insurance
Reliable transportation
Tuberculosis test
Successful completion of background screening & drug test
Ability to work flexible hours which may include evenings or weekends
MSW or ACSW
Driving is an essential function of this position
- Must have Valid CA Driver's License
- Must provide proof of insurance coverage
- Must be able to qualify for PATH insurance coverage

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

In the course of performing the job, this position typically spends time sitting, standing, climbing stairs, walking, carrying (20lbs), and lifting (20lbs). Coordinate multiple tasks simultaneously. Perform some repetitive motion activities. Operate a computer keyboard, adding machine, firm/strong grasping. Make and receive telephone calls. Daily use of general office equipment copier, fax machine, 100% office setting.

Work Environment You may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves. The employee may experience a number of unpleasant sensory demands associated with the guest’s use of alcohol and drugs, and the lack of personal care. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. You will also be in contact with a variety of animals as guests are permitted to reside with their pets during their stay.

EEO
PATH (People Assisting The Homeless) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

How to apply:
Please visit the Path Career Site to apply online. Search for Job #1357 to submit your application. A resume is required.

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