Jobs at PATH (People Assisting The Homeless)

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Associate Director of Training (JR 2302)

Los Angeles, California · Volunteering/Non-Profit
JR 2302
Associate Director of Training
Los Angeles, CA 90004
Salary: DOEQ
Full Time

PATH (People Assisting The Homeless) is seeking well-qualified social service professionals with experience managing or coordinating agency-wide trainings to join QAC Department as the Associate Director of Training. This position oversees and ensures PATH’s culture of learning and training compliance for the entire organization, so knowledge of homeless services, healthcare, and behavioral health regulatory compliance in addition to enthusiasm and passion for the work is a must!

In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

Since its foundation in 1984, PATH has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. 

Our Quality Assurance and Compliance Department (QAC) oversees both contract and programmatic compliance by ensuring standards are outlined and implemented according to internal and external compliance expectations. The QAC supports 11 programmatic departments and over 100 government contracts, collaborating with program teams to develop, implement and analyze program performance to ensure the quality and compliance of PATH programs.

Under the direction of the CCAO, the Associate Director of Training supports a culture of continuous learning at PATH by developing, supporting, and evaluating a training program that reflects the agency’s core values and strategic plan goals, addresses a full range of competencies, and meets regulatory and legal requirements. Responsibilities of the Associate Director of Training include:
  • Developing and maintaining the annual training plan including recommending goals and outcomes, evaluating its effectiveness, implementing improvements, and regular reporting
  • Planning, scheduling, and tracking participation in all programmatic trainings
  • Developing and maintaining of a master training calendar and ensuring the coordination of training calendars agency wide
  • Monitoring, reporting, and producing records regarding staff training and certification compliance within agency documentation and regulatory requirement standards
  • Procuring qualified training instructors, both internally and externally, able to conduct required program services trainings
  • Assisting staff members who are subject matter experts to become trainers with instructional design and presentation skills
  • Developing and delivering homelessness related trainings for classroom and virtual settings including lectures, discussion, visual aids, and group activities
  • Traveling to training sites throughout the state to deliver trainings
  • Collaborating with program clinical directors to co-design and deliver training for clinical staff
  • Supporting agency-specific training initiatives including researching and proposing cost effective means to achieve objectives and serving as a resource for trainings available in the community
  • Overseeing the agency’s learning and performance management system including serving as the key point of contact, developing agency specific content, and working with staff and leaders to determine needs and deliver trainings
  • Measuring the progress and effectiveness of training through feedback and gathering of data
  • Participate in the coordination and delivery of orientations and training for new hires and collaborating with HR to develop a consistent, formal onboarding process for new staff.
  • Maintaining up-to-date knowledge of industry best-practices in service delivery and highlighting and disseminating best practices agency-wide and with leadership as directed.
  • Establishing and maintaining a training library for homeless service providers and clinicians
  • Assisting program departments with updating and creating program-specific training manuals
  • Assisting the organization in the creation of a responsive and sustainable learning culture through the creation, implementation, and analysis of an agency-wide training needs assessments

We’re looking for candidates that:
  • Demonstrate strong public speaking skills, including the ability to effectively present and convey information to a variety of audiences
  • Demonstrate excellent interpersonal skills, including the ability to broker buy-in and develop effective business and collaborative working relationships with individuals at all organization levels, both internally and externally
  • Effectively use independent judgement withing accepted practices to adapt broad guidelines and make appropriate recommendations to achieve desired results
  • Possess strong project management, time management, prioritization, and organizational skills
  • Work just as well independently as they do on a team
  • Exercise mature judgement, and are highly motivated, self-starting and proactive
  • Are excellent at communicating, whether in writing or verbally
  • Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment
  • Think critically with a high level of initiative, motivation, and enthusiasm
  • Demonstrate proficiency in data collection, analysis, evaluation, and reporting
  • Demonstrate proficiency with software used for work outputs including Microsoft Office Suite, with mastery of Word and Excel, and data base systems.

  • Experience delivering trainings within a homeless services or social service environment
  • Experience implementing and administering a learning and performance management system
  • Experience designing and developing training materials

This role gives preference to candidates with the following qualifications:
  • Master’s Degree in a related field (e.g., Social Work, Psychology, Human Resources, Organizational or Training Development) with at least 3 years of related job function or industry experience in homeless services, mental health, and/or training and education

In lieu of a master’s degree, the minimum qualifications for this position are as follows:
  • Bachelor’s Degree in a related field (e.g., Social Work, Psychology, Human Resources, Organizational or Training Development) with at least 3 years of related job function or industry experience in homeless services, mental health, and/or training and education

Regardless of formal education or experience, the following are required qualifications for all candidates:
  • Knowledge of homeless services, health care, and behavioral health regulatory compliance in the context of staff training and development
  • Experience managing and coordinating an agency-wide training program
  • Training Certification for specific social, behavioral, and homeless service topics such as, but not limited to, Motivational Interviewing, Trauma Informed Care, Cultural Competency, Nonviolent Crisis Intervention, Incident Reporting, Case Management for Homeless Service Providers, Clinical Care Approaches, Harm Reduction, Suicide Prevention, Mental Health, First Aid, and Medi-Cal/Medicaid compliance

For this role the Associate Director of Training must:
  • Be able and willing to work flexible hours which may include evenings or weekends
  • Have employment eligibility verification
  • Have or be able and willing to obtain CPR/First Aid training
  • Provide proof of full COVID-19 vaccination
  • Have reliable transportation and:
    • A valid driver’s license
    • Proof of insurance and ownership for personal vehicles used during work duties
    • The ability to qualify for PATH insurance coverage
  • Successfully complete the following as a condition of hire:
    • Tuberculosis Test
    • Background Screening
    • Drug Test

Effective 11/01/2021 PATH will require all employees to be fully vaccinated for COVID-19. All prospective hires will be expected to provide proof of full vaccination as part of the pre-employment credentialing process.

If this sounds like you, please visit our PATH Careers Site at and search for JR# 2302 to submit your application. A resume is required.

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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