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Outreach Case Manager III - WLA/SPA 5 (JR 2276)

Los Angeles, California · Volunteering/Non-Profit
JR 2276
Outreach Case Manager – SPA 5 
Los Angeles, CA 90065
Salary: $21.64/hr - $25.32/hr DOE
Full Time
PATH (People Assisting The Homeless) is urgently seeking candidates with case management or street outreach experience to join our WLA Intensive Street Team as an Outreach Case Manager. This position will be based out of our WLA location and provide field-based outreach and case management services to people experiencing homelessness in LA County's SPA 5 region.
Since its foundation in 1984, PATH has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. 
PATH’s West Los Angeles (WLA) Street Outreach Program utilizes our Street Outreach Integrated Care approach to provide outreach, engagement and case management services to quickly assess and link clients to long-term housing, health, mental health and other supportive services. Services are delivered by the WLA Intensive Street team that is comprised of case managers, substance abuse and mental health specialists, and medical providers.
As part of the WLA Intensive Street team, the Outreach Case Manager participates in daily street outreach and serves as the central point of contact through with care and services are coordinated during the period of time that clients are living on the street. Responsibilities of the Outreach Case Manager include:
  • Providing field-based case management services including, but not limited to, independent living skills, housing stabilization, community integration, employment linkage, benefits establishment, and linkage to community providers for substance abuse, primary and mental health care
  • Providing ongoing strengths-based case management support and service coordination to assist clients in obtaining and maintaining stable housing
  • Collaborating with clients to develop individualized treatment plans that address short- and long-term goals
  • Maintaining documentation standards set forth by the program contact and PATH policies

We’re looking for candidates that:
  • Maintain and execute confidential information according to HIPAA standards
  • Demonstrate knowledge or experience with case management techniques, including critical time intervention, harm reduction strategies, crisis intervention techniques and motivational interviewing.
  • Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs
  • Work just as well independently as they do on a team
  • Exercise mature judgement, and are highly motivated, self-starting and proactive
  • Are excellent at communicating, whether in writing or verbally
  • Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment
For this role the Outreach Case Manager must:
  • Hold a Bachelor’s Degree in a related field OR have at least 2 years or relevant experience 
  • Be able and willing to work flexible hours which may include evenings or weekends
  • Have employment eligibility verification
  • Have or be able and willing to obtain CPR/First Aid training
  • Have reliable transportation and:
    • A valid driver’s license
    • Auto Insurance
    • The ability to qualify for PATH insurance coverage
  • Successfully complete the following as a condition of hire:
    • Tuberculosis Test
    • Background Screening
    • Drug Test

Effective 11/01/2021 PATH will require all employees to be fully vaccinated for COVID-19. All prospective hires will be expected to provide proof of vaccination as part of the pre-employment credentialing process. 
If this sounds like you, please visit our PATH Careers Site at and search for JR# 2276 to submit your application. A resume is required.
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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