Jobs at PATH (People Assisting The Homeless)

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Rapid Resolution Specialist (JR 2271)

San Jose, California · Volunteering/Non-Profit
JR 2271
Rapid Resolution Specialist
San Jose, CA 95112
Salary: $22.60/hr - $24.04/hr DOE + 12% Locality Pay Differential (Approximate gross earnings of $26.31/hr - $26.92/hr DOE)
Full Time

PATH (People Assisting The Homeless) is seeking candidates with experience working with vulnerable populations to join our San Jose Outreach team as a Rapid Resolution Specialist. This position welcomes and encourages candidates with lived experience related to homelessness to apply.

In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

Since its foundation in 1984, PATH has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. 

Our Street Outreach programs work to engage individuals who are currently homeless and living on the streets in an effort to provide and link them with services that will ultimately lead them to stabilize in housing long-term.

As part of the Outreach team, the Rapid Resolution Specialist serves as one of the first points of contact for clients who are experiencing first time or short-term homelessness in the San Jose community. Services provided by the Rapid Resolution Specialist are designed to identify rapid solutions to preventing or ending homelessness for participants. Responsibilities of the Rapid Resolution Specialist include:
  • Conducting daily street outreach to develop relationships and build rapport with clients in the interest of helping them address their barriers to obtaining services, housing and healthcare
  • Conducting screening for newly homeless individuals and families
  • Facilitating problem-solving sessions aimed at assessing clients’ existing supports and resources that can aid in the quick resolution of homelessness
  • Assisting with housing applications, the completion of supportive and subsidized housing paperwork, surveying the rental market for and identifying affordable permanent housing options, and advocacy with prospective landlords
  • Collaborating with clients to compile a detailed household budget and determine what level of funding is necessary for the family top be successfully housed
  • Facilitating one-time financial assistance to aid families in stabilizing in permanent housing placements
  • Providing information, referrals, linkages, and advocacy for all other identified needs

We’re looking for candidates that:
  • Have lived experience with issues related to homelessness
  • Demonstrate knowledge of and/or experience with evidence-based service delivery practices including:
    • Critical Time Intervention
    • Harm Reduction strategies
    • Non-violent crisis intervention techniques
    • Motivational Interviewing
  • Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs
  • Work just as well independently as they do on a team
  • Exercise mature judgement, and are highly motivated, self-starting and proactive
  • Are excellent at communicating, whether in writing or verbally
  • Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment

For this role the Rapid Resolution Specialist must:
  • Have at least 2 years of experience working with highly vulnerable populations
  • Hold a Bachelor’s Degree in a related field OR have a comparable combination of education and/or experience
  • Be able and willing to work flexible hours which may include evenings or weekends
  • Have employment eligibility verification
  • Have or be able and willing to obtain CPR/First Aid training
  • Provide proof of full COVID-19 vaccination
  • Have reliable transportation and:
    • A valid driver’s license
    • Proof of insurance and ownership for personal vehicles used during work duties
    • The ability to qualify for PATH insurance coverage
  • Successfully complete the following as a condition of hire:
    • Tuberculosis Test
    • Background Screening
    • Drug Test

Effective 11/01/2021 PATH will require all employees to be fully vaccinated for COVID-19. All prospective hires will be expected to provide proof of full vaccination as part of the pre-employment credentialing process.

If this sounds like you, please visit our PATH Careers Site at and search for JR# 2271 to submit your application. A resume is required.

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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