JR 2271 Rapid Resolution Specialist San Jose, CA 95112 Salary: $22.60/hr - $24.04/hr DOE + 12% Locality Pay Differential (Approximate gross earnings of $26.31/hr - $26.92/hr DOE) Full Time Non-Exempt
PATH (People Assisting The Homeless) is seeking candidates with experience working with vulnerable populations to join our San Jose Outreach team as a Rapid Resolution Specialist. This position welcomes and encourages candidates with lived experience related to homelessness to apply.
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.
WHAT WE DO Since its foundation in 1984, PATH has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.
Our Street Outreach programs work to engage individuals who are currently homeless and living on the streets in an effort to provide and link them with services that will ultimately lead them to stabilize in housing long-term.
WHAT IS A RAPID RESOLUTION SPECIALIST? As part of the Outreach team, the Rapid Resolution Specialist serves as one of the first points of contact for clients who are experiencing first time or short-term homelessness in the San Jose community. Services provided by the Rapid Resolution Specialist are designed to identify rapid solutions to preventing or ending homelessness for participants. Responsibilities of the Rapid Resolution Specialist include:
Conducting daily street outreach to develop relationships and build rapport with clients in the interest of helping them address their barriers to obtaining services, housing and healthcare
Conducting screening for newly homeless individuals and families
Facilitating problem-solving sessions aimed at assessing clients’ existing supports and resources that can aid in the quick resolution of homelessness
Assisting with housing applications, the completion of supportive and subsidized housing paperwork, surveying the rental market for and identifying affordable permanent housing options, and advocacy with prospective landlords
Collaborating with clients to compile a detailed household budget and determine what level of funding is necessary for the family top be successfully housed
Facilitating one-time financial assistance to aid families in stabilizing in permanent housing placements
Providing information, referrals, linkages, and advocacy for all other identified needs
WHAT YOU BRING We’re looking for candidates that:
Have lived experience with issues related to homelessness
Demonstrate knowledge of and/or experience with evidence-based service delivery practices including:
Critical Time Intervention
Harm Reduction strategies
Non-violent crisis intervention techniques
Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs
Work just as well independently as they do on a team
Exercise mature judgement, and are highly motivated, self-starting and proactive
Are excellent at communicating, whether in writing or verbally
Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment
MANDATORY REQUIREMENTS For this role the Rapid Resolution Specialist must:
Have at least 2 years of experience working with highly vulnerable populations
Hold a Bachelor’s Degree in a related field OR have a comparable combination of education and/or experience
Be able and willing to work flexible hours which may include evenings or weekends
Have employment eligibility verification
Have or be able and willing to obtain CPR/First Aid training
Provide proof of full COVID-19 vaccination
Have reliable transportation and:
A valid driver’s license
Proof of insurance and ownership for personal vehicles used during work duties
The ability to qualify for PATH insurance coverage
Successfully complete the following as a condition of hire:
COVID-19 VACCINATION Effective 11/01/2021 PATH will require all employees to be fully vaccinated for COVID-19. All prospective hires will be expected to provide proof of full vaccination as part of the pre-employment credentialing process.
READY TO MAKE A DIFFERENCE THROUGH ACTION? If this sounds like you, please visit our PATH Careers Site at www.epath.org/careers and search for JR# 2271 to submit your application. A resume is required.
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.