Jobs at PATH (People Assisting The Homeless)

View all jobs

Lead Outreach Specialist - CSO RRT (JR 2203)

San Diego, California · Volunteering/Non-Profit
JR 2203
Lead Outreach Specialist - CSO RRT
San Diego, CA 92101
Salary: $21.64/hr - $24.04/hr DOE
Full Time
Non-Exempt
 
PATH (People Assisting The Homeless) is seeking experience social services candidates with leadership aptitude to join our Rapid Response Team in our San Diego CSO Program as a Lead Outreach Specialist. 
 
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.
 
WHAT WE DO
Since its foundation in 1984, PATH has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. 

The Coordinated Street Outreach (CSO) Program is part of the City of San Diego’s Community Action Plan on Homelessness, which identifies client-centered, housing-focused outreach as a key component of an integrated homelessness response system. The Rapid Response Team (RRT) is a specialized group within the program that quickly responds to calls for concern about unsheltered individuals, focusing on problem solving and providing supportive interventions that support individuals in breaking the cycle of homelessness.
 

WHAT IS A LEAD OUTREACH SPECIALIST?
As part of the Outreach team, the Lead Outreach Specialist works under the supervision of the Program Manager to provide leadership and promote high-quality service delivery within the program. In addition to assisting the Program Manager with the oversight and development of the program, the Lead Outreach Specialist also carries a reduced direct client case load. Responsibilities of the Lead Outreach Specialist include:
  • Supporting the Program Manager by monitoring and reviewing program documentation for quality, including the approval of ISP plans and ensuring case notes are in compliance, and ensuring correction are made as necessary
  • Contributing to monthly internal monitoring reviews
  • Serving as go-to for case managers needing support with ad hoc case conferencing
  • Conducting intake and individualized needs assessments and collaborating with guests to develop an Individualized Service Plans (ISP) that address barriers to obtaining services, housing and healthcare
  • Providing on-going case management support such as:
    • Assistance with benefits establishment
    • Assistance with obtaining necessary personal identification and records
    • Employment assistance and linkage
    • Housing referral, location, advocacy and application
    • Providing linkage and coordination support for any services necessary to achieve ISP goals

WHAT YOU BRING
We’re looking for candidates that:
  • Have leadership aptitude and a lead-by-example work style 
  • Enjoy and seek opportunities to help others grow, learn and develop
  • Demonstrate extensive knowledge and experience with evidenced-based case management techniques including critical time intervention, harm reduction strategies, crisis intervention techniques and motivational interviewing
  • Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs
  • Work just as well independently as they do on a team
  • Exercise mature judgement, and are highly motivated, self-starting and proactive
  • Are excellent at communicating, whether in writing or verbally
  • Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment

MANDATORY REQUIREMENTS
For this role the Lead Outreach Specialist must:
  • Hold a Bachelor's Degree in a human services related field
  • Have experience providing supportive services to vulnerable populations
  • Have demonstrated skills in staff supervision, program development and implementation, and the development of policies and procedures 
  • Be able and willing to work flexible hours which may include evenings or weekends
  • Have employment eligibility verification
  • Have or be able and willing to obtain CPR/First Aid training
  • Provide proof of full COVID-19 vaccination
  • Have reliable transportation and:
    • A valid driver’s license
    • Auto Insurance
    • The ability to qualify for PATH insurance coverage
  • Successfully complete the following as a condition of hire:
    • Tuberculosis Test
    • Background Screening
    • Drug Test

​COVID-19 VACCINATION
Effective 11/01/2021 PATH will require all employees to be fully vaccinated for COVID-19. All prospective hires will be expected to provide proof of vaccination as part of the pre-employment credentialing process. 

READY TO MAKE A DIFFERENCE THROUGH ACTION?
If this sounds like you, please visit our PATH Careers Site at www.epath.org/careers and search for JR# 2203 to submit your application. A resume is required.
 
 
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Powered by