Jobs at PATH (People Assisting The Homeless)

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Intake Coordinator - San Diego Programs (JR 2152)

San Diego, California · Volunteering/Non-Profit
JR# 2152
Intake Coordinator - SSVF
Salary: $40,000.00 - $47,000.00 Annually
Full Time
Since its foundation in 1984, PATH has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. 
The Intake Coordinator, under the direction of the Associate Director, is the initial point of entry for veterans to enter the SSVF Program. The Intake Coordinator completes assessments, releases of information and collects documents with veterans as outlined in the SSVF Policies and Procedures and Program Guides. Intake Coordinator will also provide immediate access to resources a client may need such as food, shelter, transportation, etc.
The Intake Coordinator offers services that support participants connection to system navigators and ensuring adequate services are offered. The Intake Coordinator will work closely with the SSVF Program Manager in assigning new clients to system navigators in order to begin receiving intensive system navigation services. The Intake Coordinator will contribute towards the development of a data-informed and systems-level perspective on the City’s homeless crisis response system by reporting on system outcomes across all stages of service delivery.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
  • Respond to concerns about persons who are homeless and provide intensive, person-centered system navigation services. Provide street-based case management services in line with client’s needs.
  • Work closely with clients to address and illuminate housing barriers.
  • Conduct crisis and suicide risk assessment provide appropriate interventions as needed.
  • Appropriately and professional advocate for client’s needs. This includes mediating disputes between homeless persons and community members/neighborhood stakeholders.
  • Collaborate with healthcare, behavioral healthcare, and other social service providers.
  • Participate in weekly (or as needed) case conferencing meetings regarding HRC clients.
  • Work closely with the San Diego Housing Commission’s team and Regional Taskforce on the Homelessness’s team. Coordinate client care and frequent updates within the team.
  • Provide supportive services in a non-judgmental manner.
  • Drive direct and indirect transportation services to clients in order to link them to appropriate services.
  • Complete case notes and data entry into the Homeless Management Information System.
  • Become knowledgeable of all pertinent services in the community that meet the needs of the individuals served. Provide information, referrals, linkages, and advocacy to assist clients in accessing services and resources.
  • Collaborate and communicate with internal departments and external partnering agencies.
  • Identify appropriate permanent housing options for clients such as subsidized housing, Section 8, Shelter Plus Care, and VASH, as well permanent supportive housing, affordable and market rate housing, and other housing opportunities.
  • Assist clients with housing applications, complete supportive and subsidized housing paperwork, survey rental market for affordable housing, and advocate for clients with prospective landlords.
  • Outreach and Relationship Management -Outreach to community, business owners, realtors, landlords, housing developers and other service providers to identify new and existing opportunities and build strong relationships to better assist clients in accessing resources, employment, supportive services, and housing opportunities.
  • Other duties as assigned.
We’re looking for candidates that:
  • Minimum of a Bachelor’s degree in Human Services or Social Work or related field preferred.
  • At least 6 months paid experience in Human Services field preferred.
  • Computer skills with proficiency in Microsoft Office. Experience using a data entry system, and/or customer relations management (CRM) system, and/or electronic health record (EHR).
  • Maintain professional demeanor.
  • Able to work independently and as part the team.
  • Exercises mature judgment and decision making.
  • Strong written and verbal communication skills.
  • Timeliness and regular attendance to work and meetings.
  • Highly motivated self-starter and ability to coordinate multiple projects simultaneously in a high-pressure environment.
  • Knowledge of maintaining and executing confidential information using HIPAA standards.
  • Demonstrated ability to work with diverse communities.
  • Good problem solving and conflict resolution skill.
  • Flexible, adaptable and have the capability to work in a fast paced, professional environment.
  • Associates’ Degree, Bachelor’s Degree and/or Masters preferred or equivalent experience in a related field.
For this role the ROLE a successful candidate must:
  • Be able and willing to work flexible hours which may include evenings or weekends.
  • Have employment eligibility verification.
  • Have or be able and willing to obtain CPR/First Aid training
  • Provide proof of full COVID-19 vaccination
  • Have reliable transportation and:
    • A valid driver’s license.
    • Proof of insurance and ownership for personal vehicles used during work duties
    • The ability to qualify for PATH insurance coverage
  • Successfully complete the following as a condition of hire:
    • Tuberculosis Test
    • Background Screening
    • Drug Test

Effective 11/01/2021 PATH will require all employees to be fully vaccinated for COVID-19. All prospective hires will be expected to provide proof of vaccination as part of the pre-employment credentialing process. 
If this sounds like you, please visit our PATH Careers Site at and search for 
JR# 2152 to submit your application. A resume is required!
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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