Jobs at PATH (People Assisting The Homeless)

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Case Manager III - PSS Metro - (JR 2156)

Los Angeles, California · Volunteering/Non-Profit

JR# 2156 
Case Manager III 
Salary: $21.63-$24.03 
Full Time 

PATH is a $50M+ non-profit provider of shelter and supportive services for the homeless with locations throughout Southern California, Santa Barbara, and San Jose, primarily serving veterans, families, and the chronically homeless. Funding comes from government agencies, foundations, and individuals, and we currently have over 100 grants from over 30 funders. PATH Ventures (PV) is a non-profit developer of permanent supportive housing with projects located throughout Southern California. PV possesses an ownership interest via limited partnerships in over a dozen residential communities plus several projects in active predevelopment. 

What is a Case Manager?  

PSH Case Managers work collaboratively with a range of community service providers and other PATH staff members to coordinate services and ensure tenants living in PSH are progressing towards their individual goals and the goals of the program. They support tenant success by offering recovery-orientated, evidenced-based case management services on-site, in tenants’ homes, and the community. Case Managers working in the PSH programs are also responsible for tenant application, including eligibility screening, assistance with compiling required documentation, and developing support plans that ensure a smooth transition from the streets to permanent housing. This position will be based out of the La Kretz site in Los Angeles and will provide services both in tenants homes and the community. 

Make a Difference through Action  

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. 

  • Meet with tenants on a minimum of a weekly basis to provide strengths-based case management and service coordination services designed to assist tenants in obtaining and maintaining stable housing.  

  • Perform initial comprehensive biopsychosocial assessment with quarterly updates.  

  • In collaboration with the tenant, create a person-centered goal plan addressing short- and long-term goals to be reviewed and completed every 90 days.  

  • Develop housing retention plans that include 3 concrete interventions to support housing maintenance as evidenced by written housing plan support plan.  

  • Provide in home and mobile case management services in the areas of, but not limited to: independent living skills, housing stabilization, money management, community integration, employment, benefits establishment, linkage to community providers for problematic substance use, primary and mental health care, and all other services needed to assist tenants in reaching their treatment plan goals.  

  • Conduct crisis and risk assessments in consultation with supervisor and/or team.  

  • Provide crisis intervention services focused on enhancing the tenants’ ability to independently problem solve, utilize effective coping skills, and manage and self -coordinate own care.  

  • Utilize evidence-based practices in service delivery such as intensive case management, Motivational Interviewing, Harm Reduction, Critical Time Intervention and Housing First practices.  

  • Mediate and advocate on behalf of the tenant to help him/her obtain and keep housing, health care benefits, entitlements, transportation, etc.  

  • Promote tenant health and wellness through coordination of services with local healthcare providers including, but not limited to, medical health, mental health, cognitive health, substance dependency, and trauma-services.  

  • Provide case management coverage on weekends, evenings, and holidays as needed.  

  • Create a monthly calendar of activities including programing at least 2x/week including at least 1 community integration outing, 1 guest speaker, and 1 skill building class (healthy living, recovery, social enterprise, etc.)  

  • Maintain documentation standards as set forth by the program contract and PATH policies.  

  • Complete progress notes on every face to face/ telephone contact with tenant or collateral contact within 48 hours.  

  • Ensure tenant files are up to date with all file paperwork including consents, ISP’s, homeless/disability verifications, and overall general documentation  

  • Submit all reports on or before deadlines (Data Integrity Reports, narrative reports, etc.)  

  • Input tenant data into online documentation systems within 48 hours. 

What You Bring  

  • A high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs.  

  • Ability to work independently and within a team environment and exercise mature judgment.  

  • Ability to provide community and in-home based services on a regular basis.  

  • Strong written and verbal communication skills.  

  • High level of motivation and self-starting nature with the ability to coordinate multiple projects/tasks simultaneously in a fast-paced environment.  

  • Ability to maintain and execute confidential information according to HIPAA standards. 


  • Experience with Microsoft office suite, documentation and data systems, and other technology. 


Two (2) years of professional experience OR equivalent combination of education and experience including:   

  • Bachelor’s Degree in a related field OR comparable years of professional experience.  

  • One (1) year of experience in homeless services, case management, health services, mental health, substance use disorders, and/or permanent supportive housing. 


  • Employment Eligibility Verification  

  • Reliable transportation  

  • Updated tuberculosis test  

  • Successful completion of background screening & drug test  

  • Ability to work flexible hours which may include evenings or weekends  

  • Ability to obtain CPR/First Aid certification through PATH  

Driving is an essential function of this position  

  • Must have Valid CA Driver's License  

  • Must provide proof of insurance coverage  

  • Must be able to qualify for PATH insurance coverage. 

PATH does not currently require COVID vaccination for its employees. However, you will be required to share your vaccination status upon hire. If you are fully vaccinated, you will be required to provide proof for our records. If you are partially vaccinated or unvaccinated, you will be required and responsible for submitting COVID test results on a weekly basis, as mandated by the State of California Public Health Officer Order currently in place.

If this sounds like you, please visit our PATH Careers Site at and search for JR# 2156 to submit your application. A resume is required! 
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

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