Jobs at PATH (People Assisting The Homeless)

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Lead Residential Service Coordinator - San Diego Programs (JR 2124)

San Diego, California · Volunteering/Non-Profit
JR# 2124
Lead Residential Service Coordinator - Trinity Place
San Diego, CA 92101
Salary: $21.63/hr. - $25.00/hr. DOE
Full Time
PATH (People Assisting The Homeless) is seeking candidates with case management and social services experience to join our team at Trinity Place in San Diego. 
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.
Since its foundation in 1984, PATH has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. 
The Lead Residential Service Coordinator works as part of a team of case managers providing supportive services to formerly homeless seniors (55+) at Trinity Place Apartments. This location is a permanent supportive housing site with onsite services for Trinity Place Apartment residents.

Lead Residential Service Coordinator (LRSC) will assist clients in breaking the cycle of homelessness by transitioning clients from street to housing and accessing and maintaining necessary services among health care and social services through a coordinated system. LRSC will provide individualized supportive services plan by helping each client develop a plan to address barriers, support health needs, increase income, and maintain and sustain housing. As part of the plan, the LRSC will identify each area in which clients will need assistance to accomplish the outlined goals and objectives (i.e., scheduling appointments, applying for public benefits, etc.) and the LRSC will focus on housing and health as necessary outcomes for success.
Responsibilities of the Lead Residential Service Coordinator include:
  • Conducting intake and individualized needs assessments for all residents
  • Collaborating with clients to develop individualized service plans (ISP) that address maintaining stable housing, maintaining or increasing income, and other identified personal goals
  • Meeting with residents on a monthly basis to review, evaluate and support he completion of ISP goals
  • Providing on-going case management support as needed such as assistance with gathering documentation, assistance with benefit application and establishment, employment linkage and referrals to community providers
  • Scheduling and conducting new tenant orientations
  • Developing relationships with residents and community partners that enhance efforts to engage and retain individuals in permanent housing
  • Identifying and securing community resources that promote housing stability for clients and providing resource support to case management staff
  • Maintaining, monitoring and producing documentation and reporting related to the program in compliance with PATH and contract policies, standards and obligations

We’re looking for candidates that:
  • Have at least 2 years of case management experience 
  • Hold a minimum of an Bachelor's Degree in a related field (Masters' Degree preferred) OR have an equivalent combination of education and experience
  • Maintain and execute confidential information according to HIPAA standards
  • Have training in motivational interviewing, trauma informed care and other evidence based practices
  • Demonstrate technology proficiency, particularly with Microsoft Office and Excel
  • Have experience with HMIS 
  • Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs
  • Work just as well independently as they do on a team
  • Exercise mature judgement, and are highly motivated, self-starting and proactive
  • Are excellent at communicating, whether in writing or verbally
  • Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment

For this role the Residential Service Coordinator must:
  • Be able and willing to work flexible hours which may include evenings or weekends
  • Have employment eligibility verification
  • Have or be able and willing to obtain CPR/First Aid training
  • Provide proof of full COVID-19 vaccination
  • Have reliable transportation and:
    • A valid driver’s license
    • Auto Insurance
    • The ability to qualify for PATH insurance coverage
  • Successfully complete the following as a condition of hire:
    • Tuberculosis Test
    • Background Screening
    • Drug Test

Effective 11/01/2021 PATH will require all employees to be fully vaccinated for COVID-19. All prospective hires will be expected to provide proof of vaccination as part of the pre-employment credentialing process. 

If this sounds like you, please visit our PATH Careers Site at and search for JR# 2124 to submit your application. A resume is required.
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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