Case Manager II - Family Services
Los Angeles, Ca 90035
$16.00 hr to $21.66 hr
The Case Manager position is the heart of our work at PATH. The Case Manager will work in an interim housing setting (low-barrier, high tolerance) to provide case management services for guests experiencing homelessness and have a variety of complex health, functional, and social needs. These families may be exiting from hospitals, emergency rooms, and other health care settings. Interim housing guests are referred to as “guests” and provided with a home-like environment coupled with support and case management services to develop a plan to transition back into the community.
The Case Manager will collaborate with other departments internal and external to PATH as new guests are admitted into Interim Housing. The Case Manager will assist these guests in breaking the cycle of homelessness by establishing and pursuing a permanent housing plan and accessing and maintaining necessary support services in the community. The Case Manager will assist guests with building skills, reducing mental health and functional barriers to obtaining and maintain housing, and strengthening community social service linkages necessary for the guest to fully integrate into the community once they leave interim housing.
Make a Difference through Action :
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
What You Bring:
- Process and accept referrals from funders
- Meet with assigned guests a minimum of 1x/week to support with progression towards goals identified by guest in their ISP
- In collaboration with supervisor or MSW/LCSW staff, conduct intake and individualized needs assessment for all guests and assist team by collaborating with guests to develop Individualized Service Plans (ISP) that address barriers to obtaining services, housing, and appropriate health care needs.
- Collaborate with the case management and operations teams to ensure that the facility is clean and safe
- Ensure that guests meals are served at the established times and support kitchen staff as required
- Assist all volunteers by providing all necessary supports to ensure that they have a valuable experience
- Promote and follow interim housing established values, guidelines and rules
- Maintain documentation standards as set forth by the program contract and PATH policies, including maintaining compliance with HIPAA policies and practices
- Complete progress notes on every face to face/ telephone contact with guest or collateral contact by the next business day at 5pm
- In collaboration with supervisor or MSW/LCSW staff, complete intake in coordination with guest and within the documentation standards set forth by the program contract and PATH
- Maintain and execute confidential information according to HIPAA standards
- Demonstrated knowledge and or experience with case management techniques, including critical time intervention, harm reduction strategies, crisis intervention techniques and motivational interviewing
- Flexible work schedule to include some evenings and/or weekends as needed
- HMIS experience preferred
- Possesses a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
- Ability to work independently and within a team environment and exercise mature judgment
- Ability to provide community and in-home based services on a regular basis
- Strong written and verbal communication skills
- Highly motivated self- starter with the ability to coordinate multiple projects/ tasks simultaneously in a high-pressure environment
- Employment eligibility verification
- Proof of full COVID-19 vaccination
- Valid driver’s license and auto insurance
- Reliable transportation
- Tuberculosis test
- Successful completion of background screening & drug test
- Ability to work flexible hours which may include evenings or weekends
PATH will require all employees to be fully vaccinated
for COVID-19. All prospective hires will be expected to provide proof of vaccination as part of the pre-employment credentialing process.
READY TO MAKE A DIFFERENCE THROUGH ACTION?
If this sounds like you, please visit our PATH Careers Site
and search for JR# 2115
to submit your application. A resume is required.
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.