Jobs at PATH (People Assisting The Homeless)

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Case Manager II - San Diego Programs (JR 1966)

San Diego, California · Volunteering/Non-Profit
JR# 1966
Case Manager II – Interim Housing
Salary: $40,000.00. - $45,000.00 Annually
Full Time
Since its foundation in 1984, PATH has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. 
The Case Manager will work in an interim housing setting to provide case management for high barrier clients with a variety of complex health, functional, and social needs who are entering our shelter system from homelessness. The interim housing experience for clients will focus on building skills, reducing mental health and functional barriers, and strengthening community social service linkages necessary for the client to fully integrate into the community once they leave interim housing. Interim housing clients are referred to as “residents” and provided with a home-like environment coupled with support and case management services to develop a plan to transition back into the community.
The Case Manager works as part of a larger interim team and collaborates with other departments as new guests are admitted into Interim Housing. The Case Manager will assist these guests in breaking the cycle of homelessness by establishing and pursuing a permanent housing plan and accessing and maintaining necessary services among health care and social services through a coordinated system. The Case Manager will provide individualized guest support throughout this entire journey by helping each guest develop a plan to address barriers, increase income, and secure and maintain permanent housing.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
  • Conduct intake and individualized needs assessment for all guests, collaborate with guests to develop Individualized Service Plans (ISP) that address barriers to obtaining services, housing and appropriate health care.
  • Meet with guests on a weekly or more frequent basis to review, evaluate and support completion of ISP Plans.
  • Conducts a full VI-SPDAT (Vulnerability Index- Service Prioritization Decisions Assistance Tool) at admission for all new guests to aid in development of the Individual Service Plan (ISP)
  • Conduct and complete all new guest intakes and enter information into HMIS within the required time frame.
  • Provide ongoing case management support with benefits establishment (GR, SSI, TANF, Veterans’ pension, etc.), obtaining ID, birth certificate, social security cards, provide employment linkages and assistance, housing referrals and health related assistance as identified on the ISP.
  • Assist with housing applications, complete supportive and subsidized housing paperwork, survey rental market for affordable housing, and advocate with prospective landlords, and identify appropriate permanent housing options for guests.
  • Collaborate with Access Center staff to ensure continuity of care between Interim Housing and Access Center services.
  • Provide linkage, referrals, and case management support to interim guests as they use Access Center Services.
  • Use and develop community resources to broker and link guests to services.
  • Provide all guests with a home-like environment for the duration of their stay in PATH Interim Housing.
  • Collaborate with the case management and operations teams to ensure that the facility is clean and safe.
  • Ensure that guests meals are served at the established times.
  • Assist all volunteers by aiding them in their set up, welcoming them, orienting them and providing all necessary supports to ensure that they have a valuable experience.
  • Participate in staff meetings and training as assigned by your supervisor.
  • Maintain client-related data tracking systems, including case notes and complete HMIS entries by the following business day after interaction with client.
  • Prepare case-related reports including but not limited to: outcome reports and sharing success stories with funders and the PATH development department.
  • Complete follow-up and retention services and provide back-up documentation in client file.
  • Maintain complete and accurate documentation of service objectives and outcomes as well as other services in accordance with federal, state, county, and PATH guidelines.
  • Maintain and execute confidential information according to HIPAA standards.
  • One-year minimum experience working in homeless services, mental health, substance use/ co-occurring disorder or with vulnerable populations providing intensive case management services.
  • Demonstrated knowledge and or experience with housing navigation and case management techniques, including critical time intervention, harm reduction strategies, crisis intervention techniques and motivational interviewing.
  • Flexible work schedule to include some evenings and/or weekends as needed.
  • HMIS experience preferred.
  • Veteran service or experience working with Veteran service providers preferred.
  • Ability to provide community and in-home based services on a regular basis.
  • Strong written and verbal communication skills.
  • Highly motivated self- starter with the ability to coordinate multiple projects/tasks simultaneously in a high-pressure environment.
We’re looking for candidates that:
  • Demonstrated knowledge and/or experience with evidenced based case management techniques, including harm reduction strategies, crisis intervention techniques and motivational interviewing.
  • Strong problem solving and conflict resolution skills.
  • Ability to maintain and execute confidential information per HIPAA standards.
  • Proficiency in Microsoft Office.
  • Flexible, adaptable, and have the capability to work in a fast-paced professional environment.  Able to work flexible work schedule including evening and weekends as needed.
For this role the ROLE a successful candidate must:
  • Bachelor’s degree in related field with 1-3 years’ case management experience with highly vulnerable populations, particularly those with health, mental health, and substance abuse issues.
  • Have employment eligibility verification.
  • Have or be able and willing to obtain CPR/First Aid training
  • Provide proof of full COVID-19 vaccination
  • Have reliable transportation and:
    • A valid driver’s license.
    • Proof of insurance and ownership for personal vehicles used during work duties.
    • The ability to qualify for PATH insurance coverage.
  • Successfully complete the following as a condition of hire:
    • Tuberculosis Test
    • Background Screening
    • Drug Test

Effective 11/01/2021 PATH will require all employees to be fully vaccinated for COVID-19. All prospective hires will be expected to provide proof of vaccination as part of the pre-employment credentialing process. 

If this sounds like you, please visit our PATH Careers Site at and search for JR# 1966 to submit your application. A resume is required!
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 
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