Outreach Specialist II – La Mesa HOME
$40,000.00 – 50,000.00 Annually
WHAT WE DO
Since its foundation in 1984, PATH has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.
WHAT IS A OUTREACH SPECIALIST?
The HOME Program is being implemented in alignment with the City of La Mesa’s efforts to address homelessness, which center around shifting calls for service currently directed to the La Mesa Police Department to a response team consisting of an outreach specialist and clinical outreach worker. Response to calls will therefore be a central responsibility of the HOME program. In addition, the HOME program will use a client-centered, housing-focused approach to resolve homelessness for a portion of the households they encounter.
The Outreach Specialist
will work under the Associate Director of Outreach to support the day-to-day operations of the HOME Program. Responsibilities include outreach and direct client services including but not limited to providing intensive case management services in a field-based setting and development of housing plans to address clients’ housing barriers, increase their income, and maintain and sustain permanent housing.
MAKE A DIFFERENCE THROUGH ACTION
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
WHAT YOU BRING
- Respond to concerns about persons who are homeless and provide street-based case management services.
- Perform persistent and frequent outreach services, contacting homeless persons in all places where they congregate in the geographic areas covered under our contracts.
- Appropriately and professional advocate for client’s needs. This includes mediating disputes between homeless persons and community members/neighborhood stakeholders.
- Collaborate with healthcare, behavioral healthcare, and other social service providers.
- Drive the outreach vehicle and transport clients to appropriate services.
- Provide crisis intervention in the field.
- Complete case notes and data entry into the Homeless Management Information System.
- Become knowledgeable of all pertinent services in the community that meet the needs of the individuals served.
- Provide information, referrals, linkages, and advocacy to assist clients in accessing services and resources.
- Attend community meetings. Collaborate and communicate with internal departments and external partnering agencies.
- Assist clients with procuring necessary documents and services such as identification card, birth certificate, social security income, disability income. This includes attending appointments and other related meeting with clients.
- Identify appropriate permanent housing options for clients such as subsidized housing, Section 8, Shelter Plus Care, and VASH, as well permanent supportive housing, affordable and market rate housing, and other housing opportunities.
- Assist clients with housing applications, complete supportive and subsidized housing paperwork, survey rental market for affordable housing, and advocate for clients with prospective landlords.
- Outreach and Relationship Management - Outreach to community, business owners, realtors, landlords, housing developers and other service providers to identify new and existing opportunities and build strong relationships to better assist clients in accessing resources, employment, supportive services, and housing opportunities.
We’re looking for candidates that:
- Bachelor’s Degree preferred or equivalent experience in a related field.
- Lived experience is preferred.
- Computer skills with proficiency in Microsoft Office. Experience using a data entry system, and/or customer relations management (CRM) system, and/or electronic health record (EHR).
- Strong written and verbal communication skills.
- Must maintain and execute confidential information.
- Highly motivated self-starter and ability to coordinate multiple projects simultaneously in a high pressure environment.
- Demonstrated ability to work with diverse communities.
- Good problem solving and conflict resolution skills.
- Able to work a flexible work schedule including evenings and weekends as needed.
- Other duties as assigned.
For this role the ROLE a successful candidate must:
READY TO MAKE A DIFFERENCE THROUGH ACTION?
- Have employment eligibility verification.
- Have or be able and willing to obtain CPR/First Aid training
- Have reliable transportation and:
- A valid driver’s license.
- Proof of insurance and ownership for personal vehicles used during work duties
- The ability to qualify for PATH insurance coverage.
- Successfully complete the following as a condition of hire:
- Tuberculosis Test
- Background Screening
- Drug Test
If this sounds like you, please visit our PATH Careers Site
and search for JR# 1962
to submit your application. A resume is required!
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.