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Lead Housing Specialist- San Diego Programs (JR 1960)

San Diego, California · Volunteering/Non-Profit
JR# 1960
Lead Housing Specialist – ESG Rapid Re-Housing
Salary: $39,998.40 - $ $41,995.20 Annually
Full Time
PATH (People Assisting The Homeless) is seeking an experienced social services leader with a proven success in serving vulnerable populations to join our team in San Diego as the Director of Housing Initiatives. This an excellent opportunity to help lead a rapidly growing organization of passionate people working to make a difference in our community!
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.
Since its foundation in 1984, PATH has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. 
Rapid re-housing is an intervention, informed by a Housing First approach that is a critical part of the homeless crisis response system. Rapid re-housing rapidly connects individuals and families experiencing homelessness to permanent housing.
The Lead Housing Specialist, under the direction of the Program Manager, provides client advocacy, landlord outreach, and engagement services to develop a full range of permanent housing opportunities for individuals experiencing homelessness. Lead Housing Specialists provide targeted customer service and support to participating properties to promote long-term tenancy and partnership. Lead Housing Specialists identify client barriers that make it difficult to find housing and use creative solutions to successfully house clients. The Lead Housing Specialist assists Program Manager in providing oversight, training, and administrative support to other team members.
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
  • Cultivate and maintain robust lists of available housing inventory.
  • Monitor and evaluate housing processes with the landlord community to ensure efficient and well-coordinated collaboration, working with various housing program teams.
  • Provide strong customer service response support to landlords, as needed, for any concerns that may arise.
  • Assist with coordinating and executing landlord mobilization and appreciation events in various regions.
  • Provide mediation support to help resolve tenant & landlord disputes working with case management teams, tenants, and property. This could include home-based mediation support.
  • Execute various property inspections in alignment with PATH procedures and standards.
  • Network with other agencies, coalitions, and local community meetings.
  • Conduct housing intake, collaborate with case management in order to understand and assist with the clients Individualized Service Plans (ISP) that address barriers to obtaining services/housing and appropriate health care needs.
  • Create a housing plan that fits the individualized needs of each client, including identifying a realistic housing budget, appropriate location of housing based on client needs and grant requirements, and assisting with applications/documentation.
  • Communicate with established clients on a weekly basis to review, evaluate and support completion of housing plan.
  • Works closely with V&C Program Manager and Housing Program manager to provide additional guidance and training to Housing Specialists and Case Managers.
  • Creatively use and develop community resources to broker and link guest to services.
  • Provide a high-quality customer service environment for all guests.
  • Attend community or VA meetings in the absence of the SSVF Program Manager.
  • Interface with other staff as appropriate regarding client housing needs and progress.
  • Prepare case-related reports including but not limited to: outcomes, successes, and challenges.
  • Submit monthly Temporary Financial Assistance forms to ensure timely rental payments for housed clients.
  • Complete follow-up and retention services, as necessary, and provide back-up documentation in client file.
  • Produce regular reports about housing portfolio and placement outcomes in order to inform housing acquisition strategies and program operations.
  • Maintenance of Salesforce CRM as described in Housing Partnership Programs Policy and Procedures.
  • Create and maintain property and landlord portfolios, mirroring those of the Housing Partnership Program.
  • Performs other duties as assigned by supervisor while maintaining client related data tracking systems, including complete and timely case notes, complete and timely HMIS entries and management log entries. 
We’re looking for candidates that:
  • Experience in housing highly vulnerable populations, particularly those with health, mental health, and substance abuse issues
  • Demonstrated knowledge and or experience with advanced housing specialist techniques, including harm reduction strategies, crisis intervention techniques and motivational interviewing.
  • Knowledge and understanding of Rapid Re-Housing Grants policies.
  • Able to work independently and as part the team and exercises mature and professional judgment.
  • Strong written and verbal communication skills.
  • Good problem solving and conflict resolution skills.
  • Knowledge of maintaining and executing confidential information using HIPAA standards.
  • Computer skills with proficiency in Microsoft Office software
  • Flexible, adaptable and have the capability to work in a fast paced, professional environment.
  • Able to work alternative work schedules, evening and weekends as needed for operations.  
  • Highly motivated self-starter with the ability to coordinate multiple projects simultaneously in a high-pressure environment.
For this role the ROLE a successful candidate must:
  • Bachelors’ Degree from an accredited four-year college or university with major coursework in real estate, planning, social work, business administration, public administration, or a related field, OR an Associates’ Degree with a focus on real-estate, planning, social work, business administration, public administration, or a related field, and one (1) year of applicable job experience.
  • Have employment eligibility verification.
  • Have or be able and willing to obtain CPR/First Aid training
  • Have reliable transportation and:
    • A valid driver’s license.
    • Proof of insurance and ownership for personal vehicles used during work duties.
    • The ability to qualify for PATH insurance coverage.
  • Successfully complete the following as a condition of hire:
    • Tuberculosis Test
    • Background Screening
    • Drug Test
If this sounds like you, please visit our PATH Careers Site at and search for 
JR# 1960 to submit your application. A resume is required!
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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