Jobs at PATH (People Assisting The Homeless)

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Lead Case Manager (JR 1667)

San Diego, California · Volunteering/Non-Profit
JR 1667
Lead Case Manager
San Diego, CA 92101
Salary: Starting at $21.63/hr DOE
Full Time
PATH (People Assisting The Homeless) is seeking candidates with case management experience to join our San Diego SSVF Program as a Lead Case Manager.
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.
Since its foundation in 1984, PATH has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. 
PATH’s Supportive Services for Veteran Families (SSVF) Program provides a full range of supportive services to San Diego Veterans and their families who are currently experiencing or have experienced homelessness.
As part of the SSVF team, the Lead Case Manager assists the Program Manager in providing oversight, training and administrative support to the SSVF staff as well as providing direct client services to program participants. Responsibilities of the Lead Case Manager Include:
  • Assisting the Program Manager with administrative and training duties
  • Reviewing intake packets and providing feedback to staff in the absence of the Program Manager
  • Attending community or VA meetings in absence of the Program Manager
  • Conducting intakes and needs assessments for program participants
  • Collaborating with participants to develop individualized service and housing stabilization plans that address short- and long-term goals
  • Communicating with established clients on a weekly basis to review progress toward goals and revise plans as necessary
  • Providing on-going case management support for all identified client needs including linkages, referrals, assistance with documentation gathering, and housing location and application
We’re looking for candidates that:
  • Have case management experience with highly vulnerable populations, particularly those with health, mental health and substance abuse issues
  • Demonstrate knowledge of and experience with advanced case management techniques including harm reduction strategies, crisis intervention techniques and motivational interviewing
  • Maintain and execute confidential information according to HIPAA Standards
  • Demonstrate proficiency with computers, particularly Microsoft Office Software
  • Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs
  • Work just as well independently as they do on a team
  • Exercise mature judgement, and are highly motivated, self-starting and proactive
  • Are excellent at communicating, whether in writing or verbally
  • Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment
For this role the Lead Case Manger must:
  • Hold a Bachelor’s Degree in a related field OR have an equivalent combination of education and experience
  • Have a minimum of 3 years of cumulative experience in case management
  • Be able and willing to work flexible hours which may include evenings or weekends
  • Have employment eligibility verification
  • Have or be able and willing to obtain CPR/First Aid training
  • Have reliable transportation and:
    • A valid driver’s license
    • Auto Insurance
    • The ability to qualify for PATH insurance coverage
  • Successfully complete the following as a condition of hire:
    • Tuberculosis Test
    • Background Screening
    • Drug Test
If this sounds like you, please visit our PATH Careers Site at and search for JR# 1667 to submit your application. A resume is required.
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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