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Program Manager – Family Services Interim Housing (JR 1618)

Los Angeles, California · Volunteering/Non-Profit
JR 1618
Program Manager – Family Services Interim Housing
Los Angeles, CA 90035
Salary: DOE
Full Time
PATH (People Assisting The Homeless) is seeking candidates with supervisory experience in social services to join our Family Services Department as to serve as the Program Manager at our recently opened Interim Housing site.
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vison coverage, vacation and sick time, paid holidays, and a retirement plan.
Since its foundation in 1984, PATH has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. 
PATH’s Family Services Department serves families and children who are literally homeless or at imminent risk of homelessness. Our Interim Housing programs provide low-barrier, high-tolerance settings for these families, referred to as guests, who have a variety of complex health, functional and social needs. These home-like environments are coupled with support and case management services to assist in developing a plan to break the cycle of homelessness, stabilize in housing and reintegrate into the community.
The Program Manager oversees the case management and therapeutic services for guests experiencing homelessness. Responsibilities of the Program Manager include:
  • Program Management & Oversight
    • Collaborating with the Director to provide administrative oversight that ensures the successful implementation, coordination of services, achievement of performance measures, and service evaluation
    • Monitoring and ensuring contract compliance and funding requirements
    • Serving as the primary point of contact for all program related matters
  • Clinical Oversight
    • Providing clinical oversight, training and supervision to staff
    • Utilizing knowledge and experience to provide clinical consultation
  • Staff Support & Development
    • Providing direct oversight and supervision for program staff
    • Planning and scheduling on-going workload assignments and preparing schedules
    • Conducting weekly meetings and providing regular feedback and training as appropriate
  • Program Outreach – educating, networking, and representing the program to local agencies, community stakeholders, local governments, and other organizations
  • Reports, Contracts & Compliance
    • Reviewing and authorizing all program and contract reports prior to submittal
    • Reviewing and explaining contract scope to staff
    • Submitting monthly program reports
    • Attending all monitoring sit visits
  • Program Development & Evaluation
    • Liaising between the funder and program
    • Reducing system level barriers to service by innovating and implementing strategies and interventions in alignment with contract and PATH standards
    • Collaborating with the QA Department to evaluate, assess and manage both program staff and program and client outcomes
We’re looking for candidates that:
  • Have experience analyzing program procedures and practices to identify barriers and impediments to achieving goals and making recommendations for course-correction
  • Display the ability to represent the interests of the agency and interact and build rapport and collaborative relationships with a diverse range of individuals
  • Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs
  • Work just as well independently as they do on a team
  • Exercise mature judgement, and are highly motivated, self-starting and proactive
  • Are excellent at communicating, whether in writing or verbally
  • Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment
For this role the Program Manager must:
  • Hold a minimum of a Master’s Degree in human services or related field; MSW or ACSW strongly preferred.
  • Have supervisory experience working with vulnerable populations and demonstrate strong skills in staff supervision, program development and implementation, and the development of policies and procedures
  • Be able and willing to work flexible hours which may include evenings or weekends
  • Have employment eligibility verification
  • Have or be able and willing to obtain CPR/First Aid training
  • Have reliable transportation and:
    • A valid driver’s license
    • Auto Insurance
    • The ability to qualify for PATH insurance coverage
  • Successfully complete the following as a condition of hire:
    • Tuberculosis Test
    • Background Screening
    • Drug Test
If this sounds like you, please visit our PATH Careers Site at and search for JR# 1618 to submit your application. A resume is required.
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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