Program Manager – CBEST
Long Beach, CA 90805
PATH (People Assisting The Homeless) is urgently seeking candidates with supervisory experience in homeless services to join our South County CBEST Program as the Program Manager. This position will be based our of our North Long Beach location.
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental, and vision coverage, vacation and sick time, paid holidays and a retirement plan.
WHAT WE DO
Since its foundation in 1984, PATH has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.
The Countywide Benefits Entitlement Services Team (CBEST) Intensive Case Management Services (ICMS) program provides benefits advocacy for individuals who are currently homeless or at imminent risk of homelessness and are eligible for disability benefits. This program collaborates heavily with DHS and services provided are focused on maximizing program participants’ income, leading to increasing access to permanent housing and long-term housing stability.
WHAT IS A PROGRAM MANAGER?
The Program Manager provides guidance and support to the team of case managers in the CBEST program. Responsibilities of the Program Manager include:
WHAT YOU BRING
- Program Management & Oversight
- Providing oversight of program contracts to ensure successful implementation, coordination of services, achievement of program performance measures, and evaluation of services
- Ensuring compliance with all program contracts, partnership agreements, and funding requriements
- Operating as the primary contact for all program matters
- Staff Support & Development
- Providing direct supervision to all staff working in the CBEST program
- Plan and adjust on-going workload assignments, program and project priorities and staff schedules
- Providing regular and on-going feedback including training, opportunities for growth, verbal and written improvement plans as necessary and regular evaluations
- Clinical Oversight
- Providing clinical support, training and oversight of the ICMS staff
- Providing consultation for outreach programming
- Conducting biopsychosocial and other basic health assessments
- Serving as a resource for staff regarding evidence based practices effective with vulnerable populations
- Program Outreach
- Educating, networking and representing the program to local agencies, community stake holders, governments and other organizations
- Program Development & Evaluation
- Functioning as a liaison between the funder and program to ensure execution is in alignment with contract scope and PATH’s integrated service approach
- Collaborating with the evaluation team to effectively utilize program data to assess and manage staff and program and client outcomes
We’re looking for candidates that:
- Demonstrate extensive knowledge and experience with case management techniques including critical time intervention, harm reduction strategies, crisis intervention techniques and motivational interviewing
- Demonstrate experience with program start up
- Effectively resolve and cope with immediate crisis situations
- Demonstrate a strong ability to represent the interests of the agency with a diverse range of individuals and build successful working relationships
- Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs
- Work just as well independently as they do on a team
- Exercise mature judgement, and are highly motivated, self-starting and proactive
- Are excellent at communicating, whether in writing or verbally
- Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment
For this role the Program Manager must:
READY TO MAKE A DIFFERENCE THROUGH ACTION?
- Have supervisory experience in homeless services or working with vulnerable populations
- Hold a Master’s Degree in relevant field; MSW or ACSW strongly preferred
- Be able and willing to work flexible hours which may include evenings or weekends
- Have employment eligibility verification
- Have or be able and willing to obtain CPR/First Aid training
- Have reliable transportation and:
- A valid driver’s license
- Auto Insurance
- The ability to qualify for PATH insurance coverage
- Successfully complete the following as a condition of hire:
- Tuberculosis Test
- Background Screening
- Drug Test
If this sounds like you, please visit our PATH Careers Site
and search for JR# 1602
to submit your application. A resume is required.
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.