PATH (People Assisting The Homeless) is urgently seeking candidates with supervisory experience working with vulnerable populations to join our EIH program in San Jose as the Program Manager.
This is an excellent opportunity to join a rapidly growing organization that’s making a positive impact throughout California! We offer a competitive benefits package and a 7% locality pay bonus to our San Jose employees.
WHAT WE DO
Since its foundation in 1984, PATH has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.
San Jose’s Emergency Interim Housing (EIH) program provides bridge housing to families who are experiencing homelessness and offers a range of onsite supportive services. These services assist each household in transitioning into a safe, stable and permanent home.
WHAT IS A PROGRAM MANAGER?
The Program Manager leads the multidisciplinary staff of the EIH site by providing administrative, clinical and supervisory oversight as well as providing direct client services to program participants. Responsibilities of the Program Manager include:
WHAT YOU BRING
- Program Management & Oversight
- Collaborating with the Director of Programs to provide administrative oversight to ensure the successful implementation, coordination of services, achievement of performance measures, and service evaluation
- Monitoring and ensuring contract compliance and funding requirements
- Serving as the primary point of contact for all program related matters
- Clinical Oversight
- Providing clinical oversight, training and supervision to staff
- Utilizing knowledge and experience to provide clinical consultation
- Staff Support & Development
- Planning and scheduling on-going workload assignments and preparing schedules
- Conducting weekly meetings and providing regular feedback and training as appropriate
- Program Outreach – educating, networking, and representing the program to local agencies, community stakeholders, local governments, and other organizations
- Reports, Contracts & Compliance
- Independently conducting critical data analysis to evaluate and improve service delivery
- Reviewing and authorizing all program and contract reports prior to submittal
- Reviewing and explaining contract scope to staff
- Collaborating with the Quality Assurance Department to perform regular audits
We’re looking for candidates that:
- Have supervisory experience working with vulnerable populations and demonstrate strong skills in staff supervision, program development and implementation, and the development of policies and procedures
- Have experience analyzing program procedures and practices to identify barriers and impediments to achieving goals and making recommendations for course-correction
- Effectively resolve and cope with immediate crisis situations
- Have strong organizational and time management skills and are detail orientated
- Work just as well independently as they do on a team
- Exercise mature judgement, and are highly motivated, self-starting and proactive
- Are excellent at communicating, whether in writing or verbally
- Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment
- Display the ability to represent the interests of the agency and interact and build rapport and collaborative relationships with a diverse range of individuals
For this role the Program Manager must:
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
- Hold a Master’s Degree in Human Services or related field; Social Work (MSW) and Licensed Clinician is strongly preferred
- Be able and willing to work flexible hours which may include evenings or weekends
- Have employment eligibility verification
- Have or be able and willing to obtain CPR/First Aid training
- Have reliable transportation and:
- A valid driver’s license
- Auto Insurance
- The ability to qualify for PATH insurance coverage
- Successfully complete the following as a condition of hire:
- Tuberculosis Test
- Background Screening
- Drug Test