JOB ID: 1477
What is an Outreach Worker? The Outreach Worker position is at the heart of our work at PATH. This position requires an experienced social services worker to provide outreach, linkage, and supportive services to individuals experiencing homelessness. This position is responsible for providing field based, direct client services as members of a multi- disciplinary team (case managers, housing locators, and community providers, etc). Outreach services include, but are not limited to engagement, initial assessment, record gathering, benefits applications, coordinating needed health services, and addressing all supportive service needs to stabilize clients and ready them for engaging in subsequent programming. Outreach workers may also assist with housing, helping reduce functional, health and mental health barriers, and promoting recovery and community integration.
PATH is a $50M+ non-profit provider of shelter and supportive services for the homeless with locations throughout Southern California, Santa Barbara, and San Jose, primarily serving veterans, families, and the chronically homeless. Funding comes from government agencies, foundations, and individuals, and we currently have over 100 grants from over 30 funders. PATH Ventures (PV) is a non-profit developer of permanent supportive housing with projects located throughout Southern California. PV possesses an ownership interest via limited partnerships in over a dozen residential communities plus several projects in active predevelopment.
Make a Difference through Action The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
- Provides field-based/mobile services in the areas of, but not limited to: resource linkage, obtaining documents, initial assessment, community integration, employment linkage, benefits establishment, and linkage to community providers for substance abuse, primary and mental health care, and all other services needed.
- Provide strengths-based service coordination services designed to assist clients in obtaining and maintaining stable housing.
- Develop and establish positive rapport with client in order to address short-term and long-term goals.
- Provide on-going support to assess progress and ensure goal outcomes are met or changed as needed.
- Conduct crisis and risk assessments in consultation with supervisor.
- Provide crisis intervention services focused on enhancing the clients’ ability to independently problem solve, utilize effective coping skills, and manage and self-coordinate own care.
- Utilize evidence-based practices in service delivery such as Motivational Interviewing, Harm Reduction, Critical Time Intervention and Housing First practices
What You Bring
- Maintain documentation standards as set forth by the program contract and PATH policies, including maintaining compliance with HIPAA policies and practices
- Complete required documentation for every client by the next business day at 5pm
- Complete intake & assessment in coordination with client and within the documentation standards set forth by the program contract and PATH
- Maintain and execute confidential information according to HIPAA standards
- Demonstrated knowledge and or experience with Outreach techniques, including critical time intervention, harm reduction strategies, crisis intervention techniques and motivational interviewing
- Flexible work schedule to include some evenings and/or weekends as needed
- HMIS experience preferred
- Possesses a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
- Ability to work independently and within a team environment and exercise mature judgment
- Ability to provide community based services on a regular basis
- Strong written and verbal communication skills
- Highly motivated self- starter with the ability to coordinate multiple projects/ tasks simultaneously in a high-pressure environment
- Employment eligibility verification
- Valid driver’s license and auto insurance
- Reliable transportation
- Tuberculosis test
- Successful completion of background screening & drug test
- Ability to work flexible hours which may include evenings or weekends
- Driving is an essential function of this position
- Must have Valid CA Driver's License
- Must provide proof of insurance coverage
- Must be able to qualify for PATH insurance coverage
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.
PATH (People Assisting The Homeless) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
How to apply:
Please visit the Path Career Site
to apply online. Search for Job #1477
to submit your application. A resume is required.