JOB ID: 1318
The Associate Director is responsible for managing all day to day operations of personnel administrative matters within the PATH family of agencies. In order to achieve the organization’s mission of ending homelessness for individuals, families, and communities, the Associate Director fulfills a critical role by ensuring high-quality personnel administration management, compliance, certification, benefits, leaves, ADA, and development of more than 600 staff across four different nonprofit agencies. Additionally, the Associate Director works with Senior Management to develop and implement strategic initiatives for organizational growth and capacity building.
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
- Ensures thorough investigations involving employee complaints and grievances. Conducts interviews and prepares for internal investigations. Maintains records of grievance actions, formal investigations, and complaints. Manages the employee appeal process. Depending on circumstances, may provide guidance and recommendations for problem resolution to department management and individuals.
- Provide leadership to a high-performing, motivated HR team that deals with personnel matters in a prompt, courteous, respectful, efficient and helpful way.
- Implements human resources strategies by establishing HR staff accountabilities, including information management, personnel processing, compensation, health and welfare benefits, records management, safety and health, employee relations and retention, AA/EEO compliance, and labor relations.
- Prepare and maintain employment records related to events such as hiring, terminations, leaves, transfers, or promotions.
- Works directly with department managers to assist them in carrying out their responsibilities on HR matters coach supervising staff on the legal aspects of staff records, wage and salary, benefits and LOA’s.
- Manages the day to day operation of all employee benefit programs, including initial enrollments, processing of benefit withholding through payroll, claims documentation, and the processing and termination of coverage at time of separation from PATH Agencies.
- Partners in the oversight of all payroll administration for all agencies.
- Ensures that HR processes and systems are well defined and managed.
- Coordinates the maintenance of a comprehensive record-keeping system for all employee information needs; devises forms relative to personnel activities; generates statistics and reports for internal and external reporting purposes; coordinates completion of required federal, state, and other regulatory reports.
- Evaluates reports, decisions and results of department initiatives in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
- Administers HR policies and procedures in accordance with the organization's overall goals and in compliance with professional standards, state and federal regulatory requirements and laws.
- Reviews and makes recommendations to Senior Management for improvement of organizational policies, procedures, and practices on personnel matters.
- Communicates changes in personnel policies and procedures and ensure proper compliance is followed.
- Apply policies and procedures in a consistent, fair, and equitable manner to all employees, regardless of position or status, taking all relevant circumstances into consideration.
- Maintains HR communications both internal and external. Build and maintain relationships with vendors, attorneys, brokers and other partners. Provide necessary and adequate information to staff via memos, letters, policies & procedures and other forms of official documentation and correspondence.
- Bachelor's degree in Human Resources or equivalent education.
- Must have employee relations experience (i.e. conflict resolution, employee grievances and internal investigations)
- Minimum 5 years of progressive hands on Human Resources management, preferably in the non-profit sector, to include administration of payroll, benefits, HRIS maintenance and administration of leave of absence programs. Working knowledge of unemployment insurance, Workers Compensation, Wage and Hour regulations, Title 7, and Employment Law.
- Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from staff, regulatory agencies, or members of the community. Ability to write policies and communication (both internal and external) that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or boards of directors.
- Employment eligibility verification
- Reliable transportation
- Tuberculosis test
- Successful completion of background screening & drug test
- Ability to work flexible hours which may include some evenings or weekends
- Driving is an essential function of this position
- Must have Valid CA Driver's License
- Must provide proof of insurance coverage
- Must be able to qualify for PATH insurance coverage
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.
PATH (People Assisting The Homeless) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
How to apply:
Please visit the Path Career Site
to apply online. Search for Job #1318
to submit your application. A resume is required.