JOB ID: 1429
Under the supervision of the Regional Director, the Director of Programs for San Jose will oversee all programs of PATH San Jose which include: Outreach, Clinical Outreach, Employment, Rapid Re-Housing, Housing Navigation, and Permanent Supportive Housing. The Director will ensure that all supportive services and programs are in line with best and evidenced-based practices effective with a vulnerable, homeless population. As part of the PATH team, the Director will lead and make recommendations to Regional Director regarding potential program development opportunities. In collaboration with the Regional Director, the Director of Programs position will also directly oversee all management functions of the programs including, but not limited to, program and facility budgets, contract reporting, monitoring daily operations of services, supervision and training of staff. The Director will serve as a secondary contact for community development, external strategic partnerships, community mobilization, regional planning including engagement in community and neighborhood coordination efforts, and public relations.
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
- Administration - Administer and oversee programs and staff. Review and provide guidance as needed on written program policies and protocols. Ensure integration of Evidence Based Practices, standards of excellence and PATH values into daily work and programming. Work collaboratively with PATH Operations, HR, Finance and Program departments to implement and oversee all facility, personnel and program aspects. Perform program development and expansion activities in line with PATH’s mission and the needs of the community. Work collaboratively and strategically with other PATH programs and community organizations to support a seamless and coordinated system of care.
- Program Management – Directly supervise Associate Directors, Program Managers and other direct reports, as well as provide leadership and guidance for all San Jose program staff. Analyze program reports and numbers to identify trends and make projections or recommendations for program modifications to Regional Director. Identify staff development needs and activities. Work closely with the team to bring in training opportunities and identify areas for professional growth. Respond to emergency and priority situations such as safety and security measures. Resolve grievances and troubleshoot incidents. Oversee implementation of program policies and procedures. Ensure overall policies, procedures, and practices are in line with respective funding sources and with PATH’s goals and values.
- Program Budgets – Oversee and manage program and facility budgets and spending in collaboration with Associate Directors and Regional Director. Assist PATH Finance and Compliance department with modifying and adjusting budgets as needed.
- Reports/ Contracts and Compliance - Review and authorize all program and contract reports prior to submittal. Evaluate Associate Director and manager reports to assemble full department reports. Review and explain contract scope and services to staff, and regularly attend individual program team meetings. Perform periodic internal audits. Attend all monitoring site visits.
- Government and Community Engagement – In collaboration with the Regional Director, build strong relationships with city, county and other government entities and funders. When needed, represent PATH at government and stakeholder meetings. Network with local stakeholders to develop and maintain working relationships. Educate, network and represent PATH to local agencies, coalitions, service agencies, chambers of commerce, business improvement districts, neighborhood groups, law enforcement, city and county government, residents, and other organizations. Represent PATH as a leader in homeless services in the region.
- Fundraising- Under the support of the Regional Director, create and manage effective local strategies and giving opportunities to raise private and public funds for PATH San Jose. Work collaboratively with PATH’s Regional Director and Development Department to support events and fundraising efforts. Identify and cultivate relationships with local funders, foundations, philanthropists and the business community. Provide content for social media (success stories, etc.) on a weekly basis and as needed.
- Other Duties as assigned.
- Must be a Licensed Clinical Social Worker (LCSW)
- 5 years supervisory experience managing programs, staff and with increasing leadership and management responsibilities required.
- Medi-Cal billing experience required.
- Experience working with vulnerable populations required.
- Demonstrated ability to manage multiple programs and contracts required.
- Demonstrated experience leading large scale program and systems change.
- Grant writing, fundraising and donor cultivation experience preferred.
- Highly motivated self-starter, with proven ability to develop creative solutions.
- Excellent written and oral communication skills.
- Commitment and ability to work as part of PATH’s leadership team
- Demonstrated ability to utilize computers and proficiency in Microsoft Office software.
- Projects a professional demeanor and possess excellent writing and oral communication skills, interpersonal skills, and ability to work individually and as part of a team.
- Commitment to ending homelessness.
- Employment eligibility verification
- Reliable transportation
- Tuberculosis test
- Successful completion of background screening & drug test
- Ability to work flexible hours which may include some evenings or weekends
- Ability to be on call for after-hours concerns
- Driving is an essential function of this position
- Must have Valid CA Driver's License
- Must provide proof of insurance coverage
- Must be able to qualify for PATH insurance coverage
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.
PATH (People Assisting The Homeless) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
How to apply Please visit the Path Career Site
to apply online. Search for Job #1429
to submit your application. A resume is required