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Housing Specialist, II (JR 1406) Community Care Coordination

San Diego, California · Volunteering/Non-Profit
JOB ID: 1406
Full Time
Wage: $21.64/hr



PATH is a non-profit organization that provides services to people experiencing homelessness. Our mission is to end homelessness for individuals, families and communities. We believe our mission can be achieved by providing permanent housing and highly individualized supportive services. We are committed to improving the quality of services by creating a diverse and inclusive work environment for the community at large. We seek the input from clients, employees, and stakeholders to ensure service delivery and accessibility is equitable to all persons served.
The Community Care Coordination (C3) program provides comprehensive care coordination, service navigation, and housing assistance for adults who have a serious mental illness, are homeless or at-risk of homelessness, and are incarcerated or recently released from custody.
The Housing Specialist works as part of a multi-disciplinary team to assist clients with housing document preparation, identifying permanent housing opportunities, developing and maintaining relationships with prospective landlords as well as connecting clients with appropriate supportive services. The Housing Specialist provides linkages to resources that may be beneficial for success in housing, and assist clients through the Coordinated Entry System matching process. The Housing Specialist provides crisis intervention, ongoing case management to assist individuals with their goals, and assistance in connecting clients to the appropriate housing intervention.

Essential Duties and Responsibilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Case Management:
  • Conducts comprehensive assessments of individuals and families to determine eligibility and placement services, financial assistance and resource needs.
  • Provides information and referral assistance to appropriate social service agencies and/or community programs.
  • Conducts client intakes and assessments for eligibility into a homelessness assistance programs.
  • Assesses and addresses housing barriers, including but not limited to assisting the client to acquire and submit necessary identification documentation, proof of homelessness, benefits statements, proof of identity, etc.
  • Assists with the development, implementation and monitoring of individualized housing, financial and self-sufficiency plans for each client.
  • Regularly meets with clients to review case progress and provide motivation for obtaining housing stability.
  • Ensures the timely and accurate completion of all necessary documentation needed to obtain and maintain permanent housing.

Property Management:

  • Procures, contacts and negotiates with landlords to identify new and existing housing opportunities to build a strong inventory of available housing options for clients.
  • Negotiates leases on behalf of clients.
  • Responds to contacts from clients and property owners.
  • Provides mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and/or maintain permanent housing.
  • Develops and provides materials for both clients and program staff to include: tenants’ rights & responsibilities, housing discrimination and conflict resolution.

Data Management:

  • Develops and maintains a database of permanent housing information including vacancies, eligibility requirements, rents, waiting list lengths, locations, sizes, etc. for each property.
  • Maintains documentation of trainings, budgets, housing contracts, client contracts and other pertinent information in accordance with agency and best standard practices.
  • Maintains case documentation, using HMIS in accordance with agency and best standard practices.
  • Develops and maintains accurate and detailed case files, verifies accuracy of information, researches discrepancies, and records information.

Qualifications Knowledge of:

  • Understanding of the rental market in the City of San Diego.
  • Knowledge of all applicable Federal, State and local laws, codes, regulations and departmental policies and procedures.
  • Principles and practices of data collection and report preparation.
  • Modern office practices including word processing, database and spreadsheet applications.

Ability to:

  • Maintain confidentiality of sensitive personal information of applicants, current and former clients, landlords and other matters affecting tenant relations.
  • Perform specialized housing location and placement work with accuracy, speed, and minimal supervising when appropriate and/or in consultation with a client’s assigned housing provider.
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner.
  • Effectively problem solve and maintain composure in high-pressure situations.
  • Analyze, interpret, summarize and present administrative, technical and analytical data in an effective manner.
  • Make accurate arithmetic, financial, and statistical computations.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
  • Bachelor’s Degree from an accredited four-year college or university with major coursework in real estate, planning, social work, business administration, public administration, or a related field, or
  • Associates Degree with a focus on real-estate, planning, social work, business administration, public administration, or a related field, and one (1) year of applicable job experience, or
  • High school Diploma or GED and a minimum of a combined two (2) years of lived experience, at least one (1) year of applicable job experience.
  • Be at least of 21 years of age.
  • Must be able to pass pre-employment background check, drug screening and physical.
  • (Necessary vaccinations/immunizations).
  • Employment Eligibility Verification.
  • Updated tuberculosis test.
  • CPR/First Aid training
  • Driving is an essential function of this position
  • Must have Valid CA Driver's License
  • Must provide proof of insurance coverage
  • Must be able to qualify for PATH insurance coverage
Work Environment
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.
PATH (People Assisting The Homeless) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

How to apply:
Please visit the Path Career Site to apply online. Search for Job #1406 to submit your application. A resume is required.
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