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Mental Health Specialist, III ( JR 1212)

Long Beach, California · Volunteering/Non-Profit
JOB ID: 1212
Full Time
Wage: $24.76/hr- $26.45/hr (DOE)

Summary:
The Mental Health Specialist, Navigator III will participate in daily street outreach to individuals experiencing homelessness in the South East County region as part of a Multidisciplinary Street Based Engagement Team.  The Mental Health Specialist will be working in 28 cities along with medical providers, substance use specialists, and general outreach workers. This position will specialize in field based mental health services including but not limited to crisis intervention, mental health assessments and interventions in the field, and coordination with community mental health and substance use treatment providers to link the client to urgent and longer term services. The Mental Health Specialist must have extensive experience working with individuals that are chronically homeless and/or homeless and must have knowledge of Trauma Informed Models and Motivational Interviewing for Substance Abuse treatment.  The Mental Health Specialist will work as part of a Street Outreach Team to identify solutions to trends with the homeless community (i.e. people with disabilities, life-threatening illnesses, inadequate housing, poverty, unemployment, substance abuse, domestic violence, child abuse, sexual assault) to provide expertise, guidance, and consultation in the areas of direct client care.  The Mental Health Specialist will attend community meetings/trainings and develop relationship with local businesses, organizations, and service providers.
 
Responsibilities:
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
 
  • Supportive Services - Conduct daily street outreach to develop relationships and build rapport with clients in order to assist them with finding a home. Provided services will be focused around mental health field based interventions but may also include assisting the individual with gathering documentation, increasing income, accessing appropriate mental and physical health services, and any other services that assist an individual to improve his/her quality of life. Complete all necessary paperwork to track client progress, (daily logs, ISP, etc.).  Meet with established clients on a regular basis to review, evaluate, and support goal completion.  Respond within specific contract timeframes to requests for street outreach services and send follow-up information to the requestor and the supervisor.  Conduct VI-SPDAT, (Vulnerability Index- Service Prioritization Decision Assistance Tool), on all new clients in order to connect them to proper intervention and services.  Document results, complete match initiation form, and submit all paperwork to CES Coordinator.  Assist client with the establishment of personal benefits including (GR, SSI, TANF, Veterans Pension, etc.). Help client to obtain various forms of identification including birth certificates and social security cards. Provide employment assistance, housing referrals, and health related assistance, as identified on the ISP.  Assist with applications for supportive and subsidized housing and prospect potential locations for affordable rental housing. Collaborate with community substance abuse and mental health providers to ensure seamless referral services. Work with local law enforcement and interim service providers to ensure a smooth transition from street living to interim housing. Provide ongoing information, referrals, linkages, and advocacy for all other identified needs. Creatively use and develop community resources to broker and link clients to services.  Provide a high quality customer service environment for all clients. Participate in staff meetings and training as assigned by supervisor.
 
  • Documentation - Maintain documentation standards as set forth by the program contract and PATH policies. Complete paperwork on each face to face and telephone contact with the client, or with any collateral contact, by close-of-business on the next working day. Ensure all program data is accurate and entered into the appropriate program documentation system as contractually required. (i.e. HMIS, internal spreadsheet, CES, etc.) Prepare case-related reports including but not limited to: demographics, outcomes, successes and challenges. Generate client data for reporting. Complete follow-up and retention services, and provide back-up documentation in client file. Maintain complete and accurate documentation of service objectives and outcomes, as well as other information in accordance with Federal, State, County and PATH guidelines.
 
 
Qualifications:
  • Demonstrated knowledge and experience with advanced and evidenced based intervention: Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First. 
  • Engagement and rapport building skills with hard to reach clients
  • Knowledgeable about non-violent crisis intervention techniques
  • Experience assisting people in applying for SSI and SSDI (SOAR or BEST certification preferred)
  • Ability to work independently and as part the team
  • Ability to exercise mature and professional judgment
  • Good problem solving and conflict resolution skills
  • A highly motivated self-starter with the ability to coordinate multiple projects and tasks
  • Knowledge of and adherence to HIPAA confidentiality requirements
  • Proficiency with Microsoft Office software
  • Flexible, adaptable and capable of working in a fast paced, professional environment
  • Availability to work evening and weekends as requested by management, and based on the operational needs of the Street Outreach program
  • Strong written and verbal communication skills
 
Required Qualifications
  • Master’s Degree in Social Work or related field from an accredited university
  • Employment Eligibility Verification
  • Reliable transportation
  • Updated tuberculosis test
  • Successful completion of background screening
  • CPR/First Aid training certification through PATH
  • Ability to maintain regular, consistent attendance 
  • Driving is an essential function of this position
    • Must have Valid CA Driver's License
    • Must provide proof of insurance coverage
    • Must be able to qualify for PATH insurance coverage
Work Environment
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.
 
EEO
PATH (People Assisting The Homeless) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

How to apply:
Please visit the Path Career Site to apply online. Search for Job #1212 to submit your application. A resume is required.
 
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