Be a part of an inspiring team that helps our homeless neighbors find housing, healthcare and employment opportunities in Santa Barbara. The Direct Care Monitor will work in an interim housing setting to provide individualized client support by helping to develop a plan to address barriers, increase income, and be able to secure and maintain permanent housing. Clients may have a variety of complex health, functional and social needs and are entering our shelter from homelessness. This role will work as part of a case management team to assist individuals to break the cycle of homelessness by establishing and pursuing a permanent housing plan and accessing and maintaining necessary services to ensure retention.
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
- Collaborate with case managers to follow the Individualized Service Plan (ISP) with clients that address barriers to obtaining services/housing and appropriate health care needs
- Document all interactions and observations
- Provide ongoing case management support with benefits establishment, obtaining ID, birth certificate, social security cards, provide employment linkages and assistance, housing referrals and health related assistance as identified on the ISP
- Assist with housing applications, complete supportive and subsidized housing paperwork, survey rental market for affordable housing, and advocate with prospective landlords, and identify appropriate permanent housing options for guests
- Provide on-going information, referrals, linkages, and advocacy for all other identified needs
- Creatively use and develop community resources to broker and link clients to services
- Work with the case management and operations team to ensure that the facility is clean and safe
- Participate in staff meetings and training as assigned by supervisor
- Minimum one year of experience working in a non-profit, for profit, government, or social service environment with highly vulnerable populations, particularly those with health, mental health, and substance abuse issues
- Able to work independently and as part the team and exercises mature and professional judgment
- Strong communication skills
- Strong problem solving and conflict resolution skills
- Motivated self-starter and ability to coordinate multiple projects/tasks
- Knowledge of maintaining and executing confidential information with HIPAA standards
- Computer skills with proficiency in Microsoft Office
- Flexible, adaptable and have the capability to work in a fast paced, professional environment
- Able to work alternative work schedules, evening and weekends are needed for operations of the Interim Housing Program
- Maintain regular attendance
- Employment Eligibility Verification
- Updated tuberculosis test
- Successful completion of background screening
- Able to obtain CPR/First Aid Training and certification as provided by PATH
- Ability to lift 15 lbs
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.
PATH (People Assisting The Homeless) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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