JOB ID: 1084
The Program Associate is responsible for providing general administrative support to the Whole Person Wellness Program staff and client participants. This position will assist with the overall organization of the department by assisting with administrative duties, procedures, policies, and projects. The Program Associate will be responsible for maintaining the front entrance/access to the site to ensure staff and clients are welcomed into a warm and inviting environment. The Program Associate will assist with the onboarding paperwork for new hires, will work closely with the Human Resources Department and provide administrative and clerical support to the management and direct line staff.
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
- Coordinate communication and messages appropriately
- Assist with drafting written documentation and correspondence
- Assist with onboarding new staff to the department
- Provide administrative and clerical support to management and direct line staff
- Plan and coordinate department meetings
- Assist with completing reports as necessary
- Monitor and input data collection
- Provide back-up support for other tasks within the department
- Office management duties including, but not limited to: IT support and maintenance of building
- Coordinate the completion of housing related documents, collection of required documentation, and linkage to rental inventory.
- Support other staff/programs as needed.
- Provide a high quality customer service environment for all guests.
- Participate in staff meetings and training as assigned by your supervisor.
- Other duties as assigned
- Maintain client (guest) related data tracking systems, including case notes and complete HMIS entries.
- Prepare case-related reports including but not limited to: outcomes, successes and challenges.
- Generate client (guest) data for reporting.
- Track monthly outcomes required for grant and submit on the 5th of every month to Supervisor.
- Strong written and verbal communication skills.
- Acute attention to detail
- Good problem solving and conflict resolution skills.
- A highly motivated self-starter and ability to coordinate multiple projects/tasks at once.
- Knowledge of maintaining and executing confidential information using HIPAA standards.
- Efficiency and accuracy in data entry
- Computer skills with proficiency in Microsoft Office software.
- Flexible, adaptable and have the capability to work in a fast paced, professional environment.
- Able to work alternative work schedules, evening and weekends as needed for operations of Interim Housing and at the request of management.
- Maintain regular, consistent attendance.
- Bachelors level or equivalent, threes to five years of related experience, or equivalent combination of education and experience.
- Employment Eligibility Verification.
- Reliable transportation.
- Updated tuberculosis test.
- Successful completion of background screening.
- CPR/First Aid Training.
- Driving is an essential function of this position
- Must have Valid CA Driver's License
- Must provide proof of insurance coverage
- Must be able to qualify for PATH insurance coverage
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.
PATH (People Assisting The Homeless) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
How to apply Please visit the Path Career Site
to apply online. Search for Job #1084
to submit your application. A resume is required