JOB ID: 1042
The Outreach Specialist will identify and build rapport with homeless individuals and families living on the street or in vehicles. Outreach Specialist will assist clients in breaking the cycle of homelessness by moving from the street to housing (interim, rapid re-housing and permanent housing), accessing necessary social services, and linking individuals to mainstream resources. Navigators will provide individualized client support throughout this entire journey by helping each client develop a plan to address their barriers, increase their income, and maintain and sustain permanent housing. As part of the plan, the Outreach Specialist will identify each area in which clients will need assistance to accomplish the outlined goals and objectives (i.e. scheduling appointments, applying for public benefits, identifying subsidized housing, etc.).
- Supportive Services- Coordinate intake and individualized needs assessment for all clients and work with clients to develop Individualized Service Plans (ISP) that address barriers to obtain services/housing and/or perform a warm handoff to in-house case manager.
- Perform outreach services, contacting homeless persons in all places where they congregate in the geographic areas covered under our contracts.
- Provide supportive services in a non-judgmental manner.
- Drive the outreach van and transport clients to appropriate services.
- Crisis intervention for homeless in the community.
- Monitor and evaluate client’s progression through their Individual Service Plan (ISP), and develop modifications to the plan as necessary.
- Complete case notes and data entry into the Homeless Management Information System
- Provide information, referrals, linkages, and advocacy to assist clients in accessing services and resources.
- Assist clients with procuring necessary documents and services such as identification card, birth certificate, social security income, disability income.
- Identify appropriate permanent housing options for clients such as subsidized housing, Section 8, Shelter Plus Care, and VASH, as well permanent supportive housing, affordable and market rate housing, and other housing opportunities.
- Assist clients with housing applications, complete supportive and subsidized housing paperwork, survey rental market for affordable housing, and advocate for clients with prospective landlords.
- Outreach and Relationship Management -Outreach to community, business owners, realtors, landlords, housing developers and other service providers to identify new and existing opportunities and build strong relationships to better assist clients in accessing resources, employment, supportive services, and housing opportunities.
- Respond to community requests for street outreach intervention.
- Mediate disputes between homeless persons and community members/neighborhood stakeholders.
- Attend collaborative meetings.
- Actively participate in staff meetings and trainings.
- Network with other agencies, coalitions, and local community meetings.
- Other duties as assigned
- Associate’s Degree, Bachelor’s Degree preferred or equivalent experience in a related field.
- Computer skills with proficiency in Microsoft Office. HIMS training a plus.
- Project a professional demeanor.
- Able to work independently and as part the team.
- Exercises mature judgment.
- Strong written and verbal communication skills.
- Maintain a regular attendance
- Must maintain and execute confidential information.
- Highly motivated self-starter and ability to coordinate multiple projects simultaneously in a high-pressure environment
- Demonstrated ability to work with diverse communities.
- Good problem solving and conflict resolution skills
- Employment Eligibility Verification.
- Valid driver’s license.
- Updated tuberculosis test.
- Successful completion of background screening.
- CPR/First Aid training
- Driving is an essential function of this position
- Must have Valid CA Driver's License
- Must provide proof of insurance coverage
- Must be able to qualify for PATH insurance coverage
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.
PATH (People Assisting The Homeless) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
How to apply:
Please visit the Path Career Site
to apply online. Search for Job #1042
to submit your application. A resume is required.